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Nice colour but irritating my skinThe colour is very nice, unfortunately it was agressive for my skin, really painful to keep it on my head, so I don't think I will buy it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSilvia - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
my first colori don't like it...its too dark,dosn't look a violet its a black color 😞😞😞😞 i'm so disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLucero - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
I wanted to love itUnfortunately I wasn't able to love my color and ultimately cancelled my account. After coloring, my hair became extremely dry and frizzy. The color faded very quickly (about 3-4 washes) within 2 weeks time and the color barely adhered to my roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYolanda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I criedOmg I have tried so many hair dyes in shops and tried bleach but nothing made my hair the a shy colour I wanted. Seen esalon advertised on Facebook and something told me to give it a go so I did it. It arrived at my house in a cute box, easy to understand, got on with it as I was washing it out I thought please work or i might aswel give up. I then dried my hair looked in the mirror I cried it's the colour I have been wanting for years. I can't thank esalon enough you have made me so happy. 59 de 62 personas encontraron este comentario útil. ¿Y tú? |
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Well, I was pretty skeptical...I have ALWAYS gotten Aveda color, but we moved away from my stylist and they are so difficult to find... and SO expensive. So I gave esalon a shot... just finished my first color and WOW! My stylist nailed it... I misunderstood a few directions for the shower part and could have used a 3rd set of gloves, but the color is perfect and my hair looks professionally done. My friend even asked if I got low-lights! Not on purpose, I said! So thanks, esalon! You’ve got a customer... now if someone could show me how to cut my own hair! 47 de 50 personas encontraron este comentario útil. ¿Y tú? |
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SuperLast color changes made a great difference. I love the new color. My hair is so soft and more manageable. Thank you esalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ColorRequested changes and the new color was perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorI just received my first hair care kit and loved how the color came out! Great product and such helpful information. I definitely will be using these products from now on to color my hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love My Red!As someone who used to flip flop between paying a lot to upkeep red color at a salon or the alternative (box color 😱) this is the perfect shade AND the perfect price for keeping my red consistent and beautiful year round. I love my eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved itCame out perfect. I will definitely be on auto ship! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |