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This kit was awesome!!!I really like the way the color does not fade. The kit was easy to use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect ColorMatched perfectly! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!It is PERFECT!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful color!My first order came and I was really impressed with the information I recieved on my color and all of the little touches in the box. The color came out absolutely gorgeous and left my hair feeling really nice and healthy. The custom color is actually more true to what I requested than some of my salon experiences! I could not be more pleased with eSalon, especially for the price! Definitely looks and feels like salon color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Natural and gorgeous color!Just to inform you that I was very pleased with not getting hot roots when I applied your color! Beautiful for me and will recommend!!! Terre Baden 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Thank you for listeningI complained about my November shipment and your fixed it! Thank you so much for listening and correcting the formula. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color!I really do like the color however the gray coverage isn’t the greatest. There is a residue that is hard to wash but I have found if you follow directions along with an additional shampooing it does help remove the residue 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Grey hair problemsThis did not cover any grey hair at all. ☹ Other than that the color was perfectly matched. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChenoa- We’re sorry to hear that you were disappointed by the coverage of your recent color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Never received the product!I never recieved the product. The company refused to reimburse me for the product I never recieved so I cancelled my subscription. 1 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly- Thank you for reaching out. We're sorry to hear that you never received your shipment. It appears that your address change was not made before your recent order shipped. We see that you spoke with one of our customer service members earlier to help get this resolved for you. Please keep an eye on your email- we'll be reaching out with further information. |
Too bright redI had asked for the original hair color that you guys had made me. But instead a different color was sent and just for my roots. It is super obvious that I just colored my roots and not my whole head of hair. Please send the original formula for my next shipment and I need haircolor for my entire hair. 1 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |