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Wrong colour for meI hated my colour, esalon sent me a colour with red in, I ordered purple in it, they said their colour would be better, I hated it and went back to my own hairdressers 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValda- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. It is important to note that violet is made from red and blue, so any color formulated with purple or violet will have red in it. Please keep your eyes out for an email from us shortly. We will be reaching out to you with further information to help resolve this for you. |
Not really the color I wanted...don’t like itThe color looks unnatural, not the copper I was expecting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeth- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
ColorIt's a pretty color however much darker than the picture and what I had wanted so I'm not happy 1 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRae- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Haven't used it yetHaven't used it yet. 2 de 17 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan- Thank you for letting us know! Please be sure to edit your review to reflect your feedback once you have tried the color. We look forward to hearing it soon, and we hope you enjoy! |
Best Product EverWhen rincing color out my hair was smooth, i could run my fingers through my hair, before shampooing and conditioner.. Same with the shampoo and conditioner.. I never had this happen before and I have very course hair.. You have a permanent new customer!. You all rock, dont know how you did it.. The packaging was spectacular, but the product is the brst i ever used, I am 65 so i have colored my hair for many years, but nevet had such a perfect covering of gray hair and cant believe you matched my hair color petfectly.. i know i am going to spread the word of esalon!!. Rock on!!. Arlene Mills - [email protected] 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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The best color I ever already triedHi! Thanks so much for send me a new order cause I didn't received last one, maybe because of delivery fault I still don't know. I love this color, I already try it cause receive it today and for sure i will continue to purchase it. I am really satisfied. Beautiful color, makes my hair looks more special than before. Congrats for the great job. Best wishes from Portugal, Naíde B. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Wow!I have a crazy schedule so I don't have time nor do I want to go sit in a salon for 4 hours to sometimes leave with the results I don't even like! eSalon was exactly what I needed! The instructions were simple & the color came out perfect! I can actually see the ash and my grays are almost hidden after my 1st application (should've used more color)! I've already recommended it to friends & family! I also got to live out my dream of being a hair stylist so it was wonderful! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Consistent color everytimeI have used this product for a long time now and the color never disappoints. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love this custom colorThis is easy to apply and the custom color is beautiful. My hair feels soft and smooth. My hair smells great which is different than other hair color products which leave a chemical smell on my hair. Love this color and will continue to use. I will let my friends know about this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!Just love this color. Fairly easy to do, this was the first time I've colored my own hair. Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |