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Color Set
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67 758 Comentarios de clientes verificados |
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greatI really loved the color last time. It turned out wonderful. It had a good red tint. However, I would like the shade to be lighter and more of a Carmel light brown this time. I am attaching a picture of my hair as it is right now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Charged for something I never orderedCustom hair color—sounds good right? And (for a very short time) I could get my first color for $10. When will I ever learn? Box came . Color inside. Ok. Statement for $32! For kit I never ordered plus I had already paid $10. If you choose to order, Be Careful!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We truly appreciate your feedback.There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. The advantage of our hair color plan is that you receive 20% off of every order and you are also able to place single color orders. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Lovely smelling product and good colour but fades very quicklyI have used this product several times now, and although the colour is lovely and smells great, it fades incredibly quickly. My roots start to show again in about 10 days and for the rest of the month I look like I have untidy hair. Fading in the rest of my hair shows quite reddish undertone which doesn't really go with the professional look I am trying to maintain. I am contemplating on cancelling my subscription as this is expensive and doesn't provide as good a cover as my previous supermarket brand did for a fraction of the price. Edit: After colour adjustment I have a lovely new shade, and also tried to highlight kit which is marvellous! I have a better result than I have ever had in a salon, for fraction of the time and money. 7 de 8 personas encontraron este comentario útil. ¿Y tú? |
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Easy to do with great results!Easy, convenient and great hair color results; just a little pricey after the initial special no longer applies. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FantasticTook to my hair well, not like shop bought dyes 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nothing specialNothing changed. If anything my hair is now just brown with a tint of red ONLY if I'm in the sun. The shampoo I bought gives more color than the dye. I think 2X was enough and I am not about to pay the amount they charge for the results I got. I am going to lighten it and then try Henna i guess. thanks.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNikki- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Great ColorNo complaints on the color because it is beautiful! I only have two cons; one- the color does not seem to last long at least on me! Less than two weeks and my roots are all over the place. Second- the strong ammonia smell. I had Legionella many years ago so my lungs are very much affected by the strong odor of this hair color. These are my only complaints though because customer service is awesome with this product and it is well worth it! I just wish the color would last a little longer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandy - Thank you for sharing your feedback with us. We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not for meThe color was to dark and my grays showed within 2 days of coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRegina - Thank you for sharing your feedback with us. We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
a little darker than I wanteddarker than I wanted but otherwise fine. I just found I can do my own chemistry with product from my stylist. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoan- Thanks for reaching out! We are sorry to hear that we haven't gotten it just right with your color. We are always happy to adjust your formulation based on your feedback. Please feel free to contact to [email protected] if you need any assistance. We look forward crafting your next custom color! |
The color is to red and too dark.I ordered a strawberry blonde color and it is clearly shown in my picture. The color I received is much to dark and much to red. It is more of a reddish auburn color. That is not at all like my picture or the color I wished to achieve. Definitely need work on making your red hair more natural. I am a natural redhead and this color is very unnatural. I have achieved much better results in my local store boxes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristen- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |