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Color Set
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67 758 Comentarios de clientes verificados |
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Didn't live up to my expectationsAll the reviews comments and posts made me have really high expectations, so in the result was disappointing. Although it was definitely better then a box dye 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAli- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly! |
First time and wasn’t pleased at allWas not the color of burgundy at all not one bit just dark brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
The best at-home color I have ever used!You can go thru the site and choose a base color that is perfect. Base color is not normally what you can change in at-home hair color. Any time you have a concern or question they answer your email quickly and offer solutions to the problem. The Temporary Root Touch-up is Awesome!! It covers completely and stays on until you remove it. It takes a little practice to get the amount of touch-up right, but once you have a technique it's great! Thank you for your excellence in service! 17 de 17 personas encontraron este comentario útil. ¿Y tú? |
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The Best!Love my color! This products makes my hair shinny & manageable! Thanks! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Surprised Me!I have been going to the same salon for about 12 years and my hair stylist moved to a different state. The last few hair stylists were not doing what I wanted so I decided to take a break and try this product. It was the first time I had ever colored my own hair. The color was a little darker than what I wanted but it has lightened with washes. My hair has been soft, the color is lasting even though it has lightened a bit but I really like it. I love the price and doing it myself saves a lot of time. I also love saving about $175 and the auto-ship is a great feature. Give it a try. 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Personalised colourThe pack is user friendly and no odour. Having a personalised formula really works 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best color ever!Thank you for creating the best color Ive ever had on my head!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Camo MistExcellent product. Came in handy between colorings. Thank you esalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It's OkIts ok for the price, just didn't last as long as I'd hoped. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarrie- We are sorry to hear that your color did not last as long as you expected. Fortunately, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
No grey coverageI followed the instructions and my grey hairs were not covered at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |