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Color Set
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67 758 Comentarios de clientes verificados |
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Color match is great!This team works hard to ensure every customer has the best color match possible. Thanks E Salon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color match!Love my color! Only complaint is that it really really dries out my hair....much more than when i color at the salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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No gray coverageJust like the store bought or salon color....this one did not cover the gray but just made it brassy looking...I did explain this problem up front before ordering, and followed the instructions to the letter....but the result was just as disappointing as the rest 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSilvia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Still have graysI wanted to try this product because I thought it would be better on resistant grays while my skin definitely has more color, I still have silver in my hair. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Still not the color I am afterThis is the 2nd time I am trying to get my hair to a medium blond. My instructions are to color my roots with the 1st bottle for 30 min., and then use the 2nd bottle on the length for 10 min. The roots are darker, it’s been over a week, and the root color is starting to lighten up a little, so it’s not as noticeable, but I wasn’t very happy. I am considering canceling my contract, I am not getting the results I want. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not the color I wantedNot the strawberry blonde I had hoped for. Very little change at all in my hair color from what it was prior to coloring. I do like the way my hair feels and the body it has, but otherwise I am disappointed in the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Pros and consIt’s definitely cheaper than a salon, but I usually buy box dye from the store and color my hair myself. This treatment left my hair in hard clumps while coloring. I figured no problem that it will just wash out. Nope! Even while washing, my hair still stayed in clumps. I had to wash and conditioner it twice just to break up the clumps. My hair is definitely not soft anymore. Maybe after a few more washes it will be okay. I had reddish brown colored hair prior to treatment, and I was trying to aim for a medium brown. I got a reddish medium brown. It’s not bad, but I was hoping to get rid of the red, but maybe I would have had to strip it first. My hair holds red really well. They sent me two bottles, but I only needed one bottle. My hair is long but fine. I will use the second bottle later and decide then if I will repurchase. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlicia- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Waxy mess!I wish I had read the reviews before ordering. My hair was a waxy mess even with following the instructions exactly. I couldn’t get a comb through easily, couldn’t blow dry my hair and it kept leaving the waxy residue on my hands. I seriously had to wash my hair 8 times to get the gunk out. I still had residue but it was manageable. I’ve been dying and getting my hair dyed for 25 yrs and have never had this experience. Never again!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Love my hair colorI was unsure about doing such a drastic change but I'm so glad I did..and eSalon helped me to achieve it! I was blonde now I'm mahogany brown and auburn. Love it! 💜💜💜 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to use great dyeDidn't burn head like most shop brands do. Simple instructions and great coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |