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Color Set
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67 758 Comentarios de clientes verificados |
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Easier than I thought!The directions were very detailed and everything I needed was included in the kit. I just supplied the plastic hair clips. I've never done this before and always went to a salon so I was very nervous! My stylist saw the results a week later during my regular cut and style and thought I had gone to a different salon for root touchup. I'm hoping to move to some gentle highlights for the summer season. My e-salon personal stylist has already advised me on how to go about doing this. Stay tuned. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very Satisfied!I was skeptical, but thought I would give it a try and Wow! I love the kit, it's very nice and the color is perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My ColorI like my hair color , but, I did call to change it to a lighter color. I am to old for color as dark as mine. I love everything you have done for me so far. I have no doubt about your abilities. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good color! Not enough gray coverage!The color I live it but it only covered grays for a short time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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great colorthe color is awesome, i have only one very small tiny complaint. My hair is very very long and there was not quite enough to completely cover the hair, but the ends are still colored from the last time.. and the color matches extremely well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good grey coverage, but doesn’t last longAfter 2nd try and timing adjustment, the grey coverage is better. I like the way of my hair feels so soft after coloring. The only thing that I don’t like is the color doesn’t last long which happens with over the counter hair coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Burned my skinThis product had too many steps and while the color turned out ok, it literally burned my skin as it washed out in the shower and dripped down my back. I decided never to purchase again and then just got charged today. Now I have to call in to cancel. Might be good for some people but not me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily- We're truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. Please let us know if you need any further assistance! |
Don’t like it!!!Didn’t take, my hair is basically the same color as it was before I dyed it ... followed instructions the whole 9 and all I got was a little bit of red hilights... Not happy at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Quick to please and quick to fadeInitially looks too dark but in a few days it rinses out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThank you for your feedback. We are sorry to hear that your color is fading faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate you reaching out! |
What a Mess!My hair ended up two-toned with bozo red at the roots and an ugly dingy reddish brown at the ends. The product was so harsh on my hair it turned it into a glob of mush when I rinsed it. My package did not include shampoo and the conditioner did not want to rinse out. I would never try this stuff again! Better off with box brands from Walmart. Everyone asks did I intend my hair to look like this? NOOOOOOOOOO! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |