67 758 Comentarios de clientes verificados |
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KimsI love this hair color! It’s perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This color is incredibleGreat product, great service, I love it! My hair color covered beautifully, and my hair is shiny. Everything works as it should, easy to use and everything you need for beautiful color done well. Great stuff, much better than the competitor I tried. So happy I found this! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Liked the colorand updated my shampoo to help it last longer. I noticed that my grays used to come back after only a few wash. Found a shampoo for colored hair and it also makes the color more vibrant as well as last longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Didn’t last longThe grays came in fast. Within two weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Light Brown? NitI ordered light brown, got bright red. Still. Cute 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCandace- Thank you for reaching out. We are so sorry for any confusion! It appears you selected our 5.64 Medium Brown Red Copper, which is a medium brown base with red and copper tones. We are happy to work with you to adjust to better suit your needs if we are able to. We will be reaching out shortly to discuss your color needs further. |
roots dont match the endsThe product instructions dont really allow for enough time to fully penetrate the ends. I followed the instructions and i now have super dark roots and ends that are significantly lighter. Also i feel like the color is much darker then the example i picked out. Update: Within a day Karen from the service team contacted me with a solution and were extremely open to my opinion. I feel like my issue will be fixed and esalon will be be my present and future solution for my hair coloring needs. Thank you again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color fades too fastThe first day or two color was beautiful, but after 1st wash could see a difference (lightening) loved the deep rich color, now it's just VERY light brassy, orange, I was looking for a deep mahogany color like a rooster, less copper definitely needed.my hair is more orangie, too light, I want deep rich color , that last longer , I do use salon color safe products, so this shouldn't of changed as fast as it did, I don't want to be consistently coloring my hair as I would need to do with this, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that your color faded faster than expected. You are fully covered by our Color Happiness Guarantee, and we will be reaching out shortly with further information on how we can adjust to better suit your needs.! |
Lovely color but it makes my head itch and HOT.Doesn’t work for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVicki- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Thank you for reaching out! |
New color!The change in color was exactly what I wanted! It stood out so much more. I'm very happy! Can't wait for the next bottle! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectMy hair is so soft and has great color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |