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Color Set
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67 758 Comentarios de clientes verificados |
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Not the right color for meI sent in a request for modification. Have not heard back..... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Light Golden Brown1:) I forgot to put on gloves. 2:) Due to Essential Tremor, the brush and tray were a disaster, color all over me and the shower room. Fortunately, it’s all subway tile and cleans easy. 3:) I didn’t clean up as easily. Lots of scrubbing. 4:) The color is still too dark. Everyone, including myself, likes my hair lighter. 5:) Having ET, I don’t think this is for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRuth- Thank you for reaching out to us here at eSalon! We are sorry to hear that your desired result was not achieved. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to discuss your color needs further. |
Horribe!!Covered my grey but horrible color! Asked for wheat blonde and the color produced medium brown! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrudy- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So disappointedI just finished colouring my hair with my second shipment. I am so disappointed and I’m now scrambling to fix this. The colour you sent me was at least 5 shades lighter than what I originally ordered. I am going to be cancelling my account. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole- Thank you for your feedback! We’re so sorry to hear that you were disappointed by the results of your color application. We can confirm that you were sent the same formulation you received last time. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! |
It did not workIt turn out to a completely different color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSaray- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Hair ColorI have recieved so many compliments on my new hair color! Thank you Sarah! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom hair colorWould like to say i finally colored my hair and the results were outstanding one thing is for sure is that i will continue to purchase my custom hair color from you all Awsome Results THANK YOU 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Exactly What I Hoped For!My color is perfect! I don’t know how they do it, but the color is an exact match to what I wanted. Now I can save time and money by coloring at home. I was a little sloppy with the back of my hair, but it still turned out great and I’m sure my application skills will improve with time. I really appreciate all of the helpful videos on the site, they made a big difference! PS - my hair is about 40% grey, but just like my expensive salon color, this covers them all. I waited a few weeks to write this review because I wanted to see how it wore. I’m very pleased! I’m 45 and I don’t plan on ever showing my greys if I don’t have to. I also have long, curly, dry, hair and they sent the perfect amount to cover it all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect on the first try!I received my first order recently and the color was perfect. I provided a photo to match my color and the results are beautiful. I've gotten several compliments on how pretty it is. Thanks eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy Peasy!This color was to cover my roots, and I followed the instructions exactly. What a beautiful color!! Very little clean up, hardly any mess. Easy to rinse in the shower and now I want the color all through my hair! So much less expensive than going to my stylist. We are in an RV for the winter and I worried that I would make a mess all over the tiny bathroom and shower, but not a problem. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |