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WrongI’m disappointed. I really had high hope. My roots didn’t turn out right. I did everything right coloring and I also selected everything right on here to get the right color and it turn my roots almost a dark reddish color instead of violet black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrittany - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
SkunkI’ve used it twice and both times it did not cover my roots, which are white. I look like a skunk. I’m not into using this product again. Please cancel. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendi- Thank you for your feedback on your color. We are so sorry to hear that we haven’t got it just right for you! You are fully covered by our Color Happiness Guarantee, and one of our color and care experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Hot rootsI love my first formula dark brown,copper,mahogany love it. But using the bottle 2 I now have HOT ROOTS. After doing my hair i noticed that it was get really red, and find the paperwork 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia- Thank you for contacting us! We are so sorry to hear that your color was applied against instructions. Both bottles sent with your first shipment were meant to be used in the same application per your instructions. Bottle 1 was for your Roots as indicated, and Bottle 2 (Custom Ends Refresher) was for the previously dyed parts of your hair. We would expect hot roots to result from using your ends bottle on your roots. Please keep an eye on your email. We will be reaching out shortly to help resolve this for you. |
AmazingCovered my grays!!!!! Just what i was looking for. Very satisfied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best home coloring product I’ve ever used!Truly. The headline says it all. It’s the best at home coloring product I’ve used. My stubborn grays have been so frustrating to dye where I got to the point that I was using store bought box color ever 2 weeks with still the color not holding. I finally decided to try eSalon & I can go a good 3 1/2 weeks without coloring, plus the color doesn’t fade & covers the gray SO well. The supplies provided in the shipment are extremely helpful & very personalized. You really feel like the company is invested in ensuring their customers have a great experience using their product. Very happy with the hair color as well as the supportive customer service. Very positive experience all around! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love Love Love It !!!The color was perfect and the result was super soft, shiny and smooth !!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved itI loved the color match 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Pleasantly surprisedVery surprised at the outcome of this color. Covered my grey perfectly. Made the texture of my hair really soft. Softer than before coloring. Will use this product in the future. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the new adjustment to my colorI love the ease of using Esalon and making slight changes to get the color I want. I use color to restore vibrancy to my dull blonde hair. Since I do not have gray hairs and am making a minor color change, I just put the color on all my hair for thirty minutes, rinse, wash and condition and enjoy shiny hair afterward. The color products do not smell or cause scalp irritation. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AMAZING COLORLove everything about this color... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |