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Color Set
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67 758 Comentarios de clientes verificados |
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Worth a try!All in all experience was great~ from packaging, delivery, and the product. I have a very sensitive scalp but I didn't notice any residual itchiness on my scalp which what I normally experienced when I do it at the salon. As far as the color, I'm not satisfied with the first color of my choice so I'm reordering a different one and see if this is the one that I will really end up staying with. That's another great tool this website has, they give you a chance to change whatever it is you dislike with their product/color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the custom colorI thought I knew why I wanted in my hair color until I tried what my colorist suggested might look better. Amazing! I couldn't be happier. The cost is a bit more than I can easily afford, but, with these results, I will put aside enough money to purchase from eSalon. I am trying the highlight kit today. The instructional video was simple and easy to understand. I expect the same great results I get with the overall color. Thank you for simplifying and beautifying my life. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Simply the BestI have been using the eSalon hair color for Over a year. It is so easy to use. Instructions are clear To follow. The result is beautiful, shiny and soft hair. Whenever I make an adjustment with the color it is an appropriate change and I have always been pleased with the results. I would NEVER spend the money to go to a Salon that overcharges and leaves you dissatisfied and sometimes with damaged hair. I introduced one of my friends to eSalon and she has tried it and loves it and is continuing to use it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itJust the change I wanted 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My E-Salon ColorLast month my hair color was really thick and a lot more red in it. It was so thick I had to take the cap off it to get it out. That was hard to do also because it was thick, My color is the Brown and Violet. I love what I have been getting in the pass Please keep it to that. Thank you. Wanda Wosika 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I may need to adapt colorI still am baffled by the gel like gunk that the coloring process entails in rinsing...almost like the water doesn't rinse it out...it just stays in one place...maybe some explanation in this in the instructions to warn that it will do this and the most sufficient way to remove it...im always scared to use the shampoo after coloring because I don't want to ruin the color but I think its necessary along with conditioning of course to get the color gunk out...the color is really nice but im still having issues with brassiness after about a week...I have no red in my natural color and I was hoping salon could help me with this by given me the right mixture of cool ash neutral coloring but Ive yet to be able to get rid of the reddish color...maybe I need to have the color experts adjust my mix? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. It is important to understand that all brunette hair has natural red underlying pigment in it, and once chemically processed, this underlying pigment is revealed (especially as the color starts to fade). We recommend our Tint Rinse in Red Neutralizer to help minimize these tones. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color is offColor is always too dark and doesn't last near as long as store-bought 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVicki- We appreciate your feedback. Upon reviewing your profile, we see that one of our Color Experts has adjusted and emailed you to resolve your concern. Please let us know if there is anything else we can do to help! |
Greasy!My hair is greasy or waxy feeling and I cant get it out! Had to go to work looking like I had not washed my hair in months. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie- Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Not for meDid not work for me. I had to wash my hair 3 times to get rid of a horrible film that made my hair heavy and greasy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarcela - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
UndecidedWhile I love the quality and amount of color received, the color is way off what I expected to receive. After submitting a picture, and asking for assistance as well, I am very disappointed in how dark and blah the color is. I received a way bette color in a previous order years ago. My search continues for the perfect color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathryn - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |