67 625 Comentarios de clientes verificados |
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Best dye ever!!!This was the best experience I ever had with this. I appreciate that they helped me by giving me another dye for my ends. It rinsed out wonderfully and it looked amazing. I will continue to use this without a doubt!! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Love itSo far I'm very pleased. My hair doesn't seem dry or damaged like sometimes in the past using home coloring. Let's hope that continues. It's only been 3 days so I'm very anxious to see how long it lasts in comparison to my past colorings. The instructions are clear and answer all the questions one could have. Packaging is great. There is no strong odor if anyone is wondering. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Loved the colour at first but faded within 2 washesI loved my initial result but the strawberry/red faded so quickly that I called ESalon. They gave me a credit and recommended I use the Colour Plan rather than the premixed colours. Thank you ESalon. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Emma! We are sorry to hear your color faded. Please check your emails, we got back to you to help you. |
billed twiceBilled twice, called customer service and the girl insisted I ordered the same thing within 5 days, I told her I did not, she just kept talking over me so I said to cancel my service, very poor customer service considering I have been using them for years. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products and service each and every day. We hope to continue helping you find hair perfection! |
Perfect maychThe hair color was a perfect match, the application details were easy to follow and the results were amazing. Shiny, healthy looking and easy to manage hair. I will purchase again. 9 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Even better than the salonFirst time trying eSalon and I’m so glad I did. After my hairdresser constantly letting me down and me not wanting to use store bought box dyes, I thought I’d give here a go. eSalon dye not only lasts longer than shop box dye but it has lasted longer than the dye my hairdresser used. My greys are usually showing by now but I’m at the end of my 3rd week and still nothing yet. I’ll definitely be ordering again. Thank you. 13 de 15 personas encontraron este comentario útil. ¿Y tú? |
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Superbe!Merci pour votre écoute et vos conseils, ma couleur est sublime ! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Didn't orderI paused my orders, and yet this was still sent. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMargaret - Thank you for reaching out to us here at eSalon! We apologize for any confusion. We want to work with you to find a resolution and have reached out by email. Please keep your eyes out for an email from us shortly. |
HaarausfallSeitdem färben fallen mir sehr viele Haare aus. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah A. - Vielen Dank für Ihr Feedback. Es tut uns leid, das zu hören. Wir versichern dir, dass dies ist eine sehr ungewöhnliche Reaktion auf unsere Produkte ist. Eine Person verliert in der Regel bis zu 200 Haare am Tag. Wenn du der Meinung bist, dass du deutlich mehr verloren hast, ist dies wahrscheinlich das Resultat einer allergischen Reaktion. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
LOVE, LOVE, LOVE IT!Perfect results every time and I am always receiving compliments on my hair! Everyone always asks who does my hair? They can't believe it when I say, "I do!" They just don't believe an on-line, mail-order product can be this great! I've referred many people to e-Salon! 8 de 9 personas encontraron este comentario útil. ¿Y tú? |