|
Color Set
|
67 758 Comentarios de clientes verificados |
|
Mostrar: |
|
Penny LaneMy hair started out blonde. I said that I was only coloring my roots. I followed the instructions to the letter. I ended up with copper (the color of pennies) roots. It was a disaster. I couldn't get to my hairdresser right away so I tried stripping out the color with head and shoulders and crushed vitamin c. I had to get an ash toner after that. Then I had to go to my hairdresser and spend over $100 to get my hair back to blonde. Please cancel my subscription ASAP and send me a letter confirming that no other color will be sent and there will be no further charges to my account. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLaura- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email to further discuss your color and account per your request. Thanks for reaching out! |
easy and non-stinky!So far so good..! (been coloring without problems for 38 years, but then - 1 accidental lightening episode ..😣😕🧐🤓🤪.... ) I'm normally a very dark, ash brown, almost a gray black. My family has little gray even into our 70's, if we're healthy, and I'm 56 with just a few gray/white hairs around my ears and creeping over the top of my head. I like my dark hair and don't match gray very well... (hate getting old, too!), so .. so - So - I’m sure this accident of my red roots with long, blackish-red ends, as the base that I’m testing eSalon on, will be a bear to grow out, 🐻🐻🐻 - but - after just doing the temporary, eSalon treatment tonight, I like what I’m seeing... I ordered Darkest Brown, Matte-Ash to obliterate the red, and gradually grow out and eliminate the blacker long hair with lightening. Basically, a double-down treatment of naturally bringing my roots back to normal, letting my hair just grow out the black, and also lightening up, toward the roots, to get black out, as well. The color is really still a bit too red for me, but I am happy that my roots are closer to an ash brown. Because I wear long layers, and curl my hair, I don't ever get "hmm.. what's with the color, Tanya..?" from anyone.. Just "man you have the most gorgeous hair!! I know you by your hair! I could tell it was you by your hair!"...... If I mess anything up, I just let it grow out and use a wash-out color to blend the mistakes. But this one is the biggest one I've ever done... LOL.. whew.. I missed a few grays right by my ears, which is not like me because I go there, and my forehead, firstly, and I know I saturated them very well... I'm thinking what I really should have done is kept the color on for at least 30 minutes, knowing my hair, but I followed the instructions of 10 on roots, and 5 on ends. I did a little longer, but not 30 minutes. Next time, i will go the full 30. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Best Color EVERTruly the best color I’ve ever had on my hair. My stylist recommended a different color than I had selected and boy was she right!! It’s amazing!! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
ColourLove it. Only got compliments. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Color was perfect!!!!The color gave me a new look.. Thank you... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
I love the color!!I love the color!! And it lasts way longer!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Custom colorWhat I like about this is there is someone who follows up and if you want to change your color it's easy. They also contact you before getting your color ready to make sure you are ready for a new set. Plus my color consultant really cares about my color outcome, by sharing her concerns. I love my new color it's a little bit lighter and that's ok. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Easy, Beautiful ColorThe kit was very easy to use and quicker than most drugstore kits. But the most important factor was the color. The color came out very rich and natural. Sometimes with medium brown shades it can come out too dark on my hair and looking very severe. This didn't happen, the color was beautiful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Not impressedThe color was not what I expected...and it's already faded out after approximately a month won't purchase again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDebi- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My hair turned pink - HorribleHorrible. The stylist Sabrina changed my formula without asking and sent me a color end refresher. It was a completely different formula than what I was using. The formula I used previously was the color I wanted. I asked for more color as my hair did not get a complete application the first time around. But instead she sends me a second formula that turned my hair pink that did not match my color that I loved. My hair is ruined! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMichele- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |