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Color Set
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67 758 Comentarios de clientes verificados |
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Hair color looked nothing like the photos, advice - ask lots of questions!Unfortunately I had a bad experience with my hair color. I would say this had the same effect as a box dye, no idea what you're going to get until you dye your hair. Learn from my mistakes and make sure to do a test strand. A few notes for anyone wanting to use this service: - Make sure you only want DARKER hair color if you use this service. Despite the pictures on their website you will NOT have lighter hair at the end of this. The color I got was at least 3 shades darker than the photos and 1 or 2 shades darker than my original hair color. - Utilize the color experts advice! They really are consultative and friendly. Before you order your color I would even encourage you to get on the phone with them and send inspiration pictures to get exactly what you want. Ask questions to see if the result you want is achievable using the box. - I can't stress this enough, ask questions. my hair process for my ends was only 5 mins, so I reached out and asked if that was correct or not. They said to increase to 10 mins processing on my ends (which still ended up not being enough time and I had splotchy results) all to say treat this like you would talking to a stylist at a salon. After my negative experience with the hair color I do have to say the hair experts on the customer service team are really great, explaining everything in a really friendly way and are very transparent and consultative. Overall I'd say if you want professional results you'll still need to go to a salon. If you want a "fancy" box dye and the potential for better results if you want to go darker - use esalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnna - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Are you sending me old hair colors? Are they really being mixed before sent?This is the second time I used the color. There was a bad film gunk. All over my scalp. I thought the first time was because I used my own shampoo and conditioner. But it happened again. 😡 I would like to cancel all other upcoming orders. Very disappointed. Would like a refund. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Color ReviewEnjoying the hair color. Love the softness and texture after coloring. Color is rich and luxurious. Thanks eSalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it ❣️❣️The ease and final results are fantastic ! I love this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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WowI have been using shop bought hair colours for a very long time and they were fine when I was younger but now I have more grey coming through the roots were always a different shade to the rest of my hair and I tried everything. I have just put my new custom made colour on from eSalon and it is brilliant. Everything in the pack is great, I love the stain guard and stain remover and the colour is even all over, my hair feels great too. Yes its a little more expensive than shop bought colours but take my word for it, it is worth it. I have the shampoo and conditioner and the weekly tint. I highly recommend trying this out you will be amazed. I am sticking with eSalon from now on I am over the moon. Thank you eSalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color and coverageMy daughter helped me apply the coloring, as thus was my first time. However, the process was easy and I have no qualms about coloring my hair myself from now on. The color was perfect and the grey coverage complete. My hair felt soft and looked shiny! Very pleased! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best yet!This is my favorite color yet - and I have used many over the years. The custom made color flatters my skin tone perfectly and I get a lot of compliments on it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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perfect colorThe color was exactly what I wanted. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Covers gray easily and the color is consistent.This was my 3rd use of eSalon and they have proven to me that it is the way to go. It is delivered promptly and covers my gray and leaves a beautiful color behind. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfection!The last 17 times I’ve colored my hair have been with my eSalon custom color. At first I was skeptical because I’m Asian and previously had bad experiences with other colors, this was at home and at the salon. This eSalon product has been consistent and exactly what I’ve ordered each and every time. It’s a quick and easy process with simple step by step directions, including all of the necessary tools. It saves me thousands of dollars and tons time! I receive so many compliments, some are from hair stylist too! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |