67 758 Comentarios de clientes verificados |
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Great color !I previously spent $130 plus tip for color and hair cut, now using eSalon I get a great color plus my cut is only $35. Thank you eSalon for a great product and saving me money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the set upI love the thought that went into putting this color package together: the color made just for me, the easy directions and personal guide to support my existing highlights, TWO pairs of gloves, stain guard and stain remover! Wait, there's more...packet of shampoo and conditioner for after use. Perfect! The color was made by my direction and photo. Looks great! AND Easy, Peasy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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colorfabulous !!! easy and lovely .................beautiful color !!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love new colorThe colorist adjusted my color beautifully 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very Happy with Product and accessoriesColor has been perfect for me. Great coverage and minimal fading! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great result but a little more dark that I've expectedMy hair is beautiful and shinny. Otherwise I was expecting a little more red than dark brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not the right colourI wanted colours that are more blonde and not red as I have a vast amount of grey /white roots and end up with multi toned undesired hair colouring. One unhappy Lady. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMrs Emma - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
Didn't cover up the gray well.I followed the directions as given, did not feel like it covered up my grays like it did the first time I used the color. I could see grays the next day. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color is too darkI wanted my color to be blonder and lighter and I did not want another shipment but yet you sent it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
No conditioner in my kitGave me 2 shampoos 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaula- Thank you for your feedback! We are so sorry to hear that your kit arrived missing your conditioner packet! We'll be reaching out shortly to make this right. Thanks for reaching out! |