|
Color Set
|
67 758 Comentarios de clientes verificados |
|
Mostrar: |
|
Custom colour?Way too dark and is brown not Auburn. I asked for a medium Auburn and sent a pic. Way off base 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSandra- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Crappy, cheap hair color!Crappy, cheap hair color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosTracy- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AprilColor is still coming out too red/orange. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosTerri- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
worst ever!This color made my hair turn BLACK! I went from light brown to BLACK!!!!! awful! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKatherine- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
ColorThe color matches perfectly for my roots. But I also did the highlights and it didn’t even do anything. I was so disappointed in the highlighting kit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKelly- Thank you for your feedback! We are so happy to hear that you are loving your custom color results! We will be reaching out with further information regarding our LightSet highlighting kit. Thanks for reaching out! |
CrapDoesn’t cover grey, didn’t cover my ends well, have mismatched hair. Not happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosEmma- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not at all like the pictureThe color was completely off the tone was wrong. Unfortunately I'd have to say I'm very unhappy with this and will be canceling my account.. not only that it burnt my scalp and I have never had that out of 36 years of coloring my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSheena- We’re very sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. We will be reaching out shortly with further information. |
Great colorThank you for your help in identifying the color from the picture I sent. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Custom Color SetAt Last! This is the best color I have ever used. Lasting Color! I’m so happy, Thrilled! Follow the directions, you cannot fail. You will be so happy with your results! Nothing else can compare. Beautiful almost unbelievable color that really and truly lasts and lasts as advertised, from roots to ends. You will be thankful. ewnstnhyns 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
It worked out great!I am on my third box! Love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |