67 758 Comentarios de clientes verificados |
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Love itYou've made it so easy and I love the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love thisBest hair colour I have used 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Color by Far.I have used many self color kits but I love this one. My hair looks so natural, has great color and it doesn’t fade like other kits that I have had. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love! Love!Really like this new adjustment you made in my hair color! Will be using it again for sure! Thanks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colour but need more product for thick hairI really love the colour! I definitely don't think one bottle was enough though..even though my hair is only shoulder length it is very thick. I definitely see spots that I didn't cover unfortunately. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lovely colourLovely colour but would like to make a small change 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HorribleThe color was horrible. It didn't contain any lowlights, didn't color evenly and faded quickly. Would never buy this crap again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTiffany - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gorgeous color; weird textureI've been using eSalon now for several months. I love the color and the kit; I hate the greasy texture of my hair after I use the product. The company keeps telling me that they are working the formula and that I should just use a bit of baking soda when I wash my hair to counteract this issue. To me that means the product is still in beta testing, not fully ready for production. Customers shouldn't have to use home remedy work-arounds for a flaw in the formula - not if you want them to pay full price and shipping. So I'm on the fence...I'd love to keep using the product, but I have to be careful about when I color my hair. If I do it too close to an important meeting when I want to style my hair, I have to wait because the greasy overlay prevents styling. Last time I had to color my hair one day, wash again the next and then style...too much work for this lady! I hope the formula gets fixed soon so I can become a raving fan :-) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheri - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. A color care representative has reached out to you via email to find a resolution and get you one step closer to reaching your perfect hair dreams. |
resistant grey uncoveredThis is the second attempt the colorist has made to Make a color to my resistant grey with no success. I followed all directions and times exactly. Very disappointed for sure. 😢😔😝 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color is fine - terrible residue!The color looks fine. followed the directions carefully, but even after shampooing twice it feels like I put WAX in my hair. It took forever to dry and still feels waxy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKeri - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |