67 625 Comentarios de clientes verificados |
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Résultat nulLa couleur n’a pas prise, j’arrête l’abonnement 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGRIMAUD L. - Merci pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Notre garantie Coloration Heureuse est primordiale pour nous. Nous allons revenir vers vous par email afin de vous aider et remédier à cette situation. |
Gros problème couleurMes racines sont orange et mes longueurs noires sans aucune couleur !! Et je n'ai pas inverser les flacons j'ai vérifié 4 fois c'était bien les bon flacons. C'est horrible mes cheveux horrible 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOriane S. - Merci pour votre commentaire. Nous sommes vraiment désolés que vous soyez déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |
Very happy with my home colour kitI am on my third custom colour set and I am so glad I found this option. It's saving me a bunch of money at the salon, and the colour is a better match to my natural colour, than my last two stylists used. I am finding that one kit will do my roots twice, so it ends up being an even better deal! 8 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Oh. My. Gosh!I got my dream color! I cannot believe how well this turned out. I've tried so hard to get the right shade of red, one that wasn't so artificial looking as I'm freckled, pale skinned with blue eyes, i've wanted red hair for so long! I plan to stay with esalon. Also my hair felt healthier after using esalon than before. I couldn't be happier! 4 de 5 personas encontraron este comentario útil. ¿Y tú? |
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WonderfulI love my hair color. I’ve already gotten complements on my hair color. I got away from E Salon for a few years. I decided to try again and I am so glad I did. Mindy P, my colorist, is amazing. My hair is perfect. 4 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Love it!Just what I wanted! Thank you for the brilliant correction 😊 4 de 5 personas encontraron este comentario útil. ¿Y tú? |
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RavieTrès satisfaite du produit. Bonne tenue 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Tolle WareIch bin begeistert! Habe heute das Produkt angewendet und die Farbe ist so geworden wie ich es wünschte! Danke! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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RückmeldungSehr schöne Farbe und gut erklärte Gebrauchsanweisung. Vielen lieben Dank 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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It was okI’ve colored my hair in the past with store bought dyes and wanted to try something different. The process was basically the same as when I’ve colored my hair before and my hair is pretty soft and doesn’t feel damaged at all which is nice. However, the color itself is soooo wrong and odd that the top of my hair is lighter than my lengths even though the top of my head developed longer. I still saw some greys and I wanted a brown with ash tones, but it’s very red toned at my scalp and while less red as you go down my hair, however still has red tone throughout. I don’t want red tones at all which I thought the ash would help with. Not totally dissatisfied but not the results I was looking for either. I contacted them to fix the color so I’ll see what happens. If it doesn’t come out right next time I’m going back to store brand. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |