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Perfect matchAfter the first two colors I received, I wanted to try a slightly lighter color. I requested the change online and my most recent color was a perfect match!!! Looks so good and very be pleased with results. Great customer service and custom treatment. The color specialists were very responsive. Thank you 12 de 12 personas encontraron este comentario útil. ¿Y tú? |
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I’m shocked!!I was a little worried at first as the colour for my roots seemed so much darker than the colour for my lengths. My hair is PERFECT! I can’t stop looking at it. So so silky and has a gorgeous shine too. Wish I did this ages ago! 10 de 10 personas encontraron este comentario útil. ¿Y tú? |
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Not badThe color came out okay. My midlengths and ends were a light strawberry blonde and the roots were a coppery red. The tint rinse helped even it out and blend the color seamlessly. 9 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Color matchMatch was perfect. My hair feels better and thicker. Will purchase again and get a shade darker for Fall. Highly recommend. 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Great color, full coverageColor turns out full and rich, love this product! 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Richtig schön gewordenDanke für die Farbanpassung und die tolle Farbe 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Mittel braunSehr schönes Set, es macht Freude, es zu benutzen. Ich habe es vor langer Zeit bestellt, aber jetzt benutze ich es erst. Mir gefiel die Farbe, sie deckt graue Haare ab. Ein Minuspunkt ist der hohe Preis. Ich weiß nicht, wie lange die Farbe hält und wird abgewaschen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Totally different color than expectedMy color was brown with undertones of red. It came out a very unnatural burgundy. I have reached out to esalon but I cannot find a response back 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Renee, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointingI have used home dyes for the past almost 20 years and have never had such a disappointing result. There was not enough dye provided to cover the lengths of my hair despite me filling out the my hair is very long and thick. I tried my best to evenly distribute it, but it just wasn’t enough resulting in a patchy colour. The colour I chose was a dark auburn, but the resulting colour had a cool almost purpleish tone as opposed to the warm reddish tone I had hoped for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Dawn! We are sorry to hear your colour hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Not dark enoughMy roots are lighter than my ends. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Naida, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |