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Color Set
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67 758 Comentarios de clientes verificados |
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Love it.Really happy with the color and all the tweaks that have been made have been awesome. Highly recommend, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorThis is by far the only color that covers all my gray hair. I’m very pleased with this hair color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Turned my hair an unnatural orange, but partly my fault.Turned my hair orange. My mom literally said, "you look like bozo the clown." This is not my first time coloring my hair at home. Esalon called and spoke to me about how to fix it and gave wonderful customer service. One start to three. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not for meToo much packaging, colour is brassy - that is probably my hair, leaves my hair unmanageable, doesn't last long. It is all down to my hair. I am trying to cancel but that is quite a mission. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnita- Thank you for your feedback! We are so sorry to hear that our product and service have not met your expectations. We are always happy to work with you to adjust to adjust to better suit your needs if we are able to. We will be reaching out shortly to further discuss your color and account. Thanks for reaching out! |
No good serviceIt is too easy the dark colour, but for blonde colours you do not want send to me and tell me that I must go to a hairdresser. If you are good colourist is been supossed that you could make an ash blonde, but you do not want to sell to me. So bad and really disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCristina- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just like drugstore coloursVery unhappy with product, I started with a light brassy blonde going to meduim blonde and specifically noted avoid brassiness in clour and my hair looks identical to what i started with. Not even a colour change at all, i still have the same light brassy blonde. I could've got the same thing at the drugstore for less money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarianne- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Wrong colorI originally ordered a copper color. It came out more brownish then reddish as in picture! I reordered with the color suggest and got a dark brown instead of a reddish/copper! I’m not sure I want to continue. The product felt good on my hair but the color is scary when I feel the color in the pictures do not match what is sent out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
dissapointedI realized that I needed med brown and requested to change color from light golden brown to med brown. I have silver and I wanted to cover the grey. you sent me the same Light golden brown. I try communicating with the company and still received the same color. DONE. I have two kits sitting at my house I am not going to use them. Lydia 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLydia- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care members to resolve your concern. Please let us know if there is anything else we can do to help! |
Just so-so.This color does not seem significantly better than regular boxed home hair dye I have used in the past. I purchased the highlights kit and can't even tell I used it. There was no where near enough product for kit to be effective. Very disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
I have had it on my head for 40 minutes and I see no change at all.I have been dying my own hair for 20 years. I have dark blonde. I chose a light ash, 40 minutes in and no change in color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanyell- Thank you for reaching out! To determine your color results, we will need to see your hair once the processing is complete and the hair is washed and dried. We will be reaching out shortly to check in regarding your color results and goals. Thanks for choosing eSalon! |