67 758 Comentarios de clientes verificados |
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Love the updated color combo!!!I asked for a change, it was accommodated and looks great. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my hairLoved my hair color will definitely keep ordering 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome colorLove the color and the way it makes my hair feel feel so good. Best hair color I have used. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AmazingThe color was perfect, I was very skeptical about ordering color, but the product was perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itI love that they look at my pics and decide the best color its perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The Best!Great coverage and custom color. Not your typical drugstore color or salon color. I love how my hair looks after each use. Its getting better every time! Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Please cancel all ordersEveryone was great but it was not for me , thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Faded to orangeI tried the color as directed, it was ok for about a week but it faded to a very unnatural orange color. I now have two deliveries unused. Can I return what I have? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudith - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Color fadesI absolutely love the color when its first done but even weeks later the color is coming out on my white towels. The initial look doesn't last long at all which is a bummer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrenda - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
ColorI changed my color last month and y'all sent the exact same color that I've had twice and I do not like that color and I've called you change it and it still doesn't get change so. I don't think I'll be ordering any more hair products from y'all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |