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So good my hairdresser thought it was my natural colour!eSalon does great colour, better than any shop bought dye 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not enough shampoo and Conditioner I have a lot of hairExactly what am I to do with the tiny amount of shampoo and conditioner u supply?? I have a lot of hair and this barely covers half my head..the boxes the the dollar store offer more product and makes your hair feel softer then the product u offer..THE COLOR yes it’s great even though I haven’t achieved my exact color yet but we getting there. Can a girl get more shampoo and conditioner,I’m paying enough for it that’s for sure!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Re-did formulaMuch better 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love how my hair feels after I'm finishedWould still like a little more gold, but overall love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wore off quickly, roots didn’t color dark enoughNot as pleased as last time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJean - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
want to change colorThis is the second time using this coloring and it turns out dull. I would just like to change color to have some shine to it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenna - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gray coverageThe color came out a little darker than expected and the gray coverage didn't cover at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYvonne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback |
Harsh !!OMG the chemical smell was terrible !! Burned my eyes , and I could not breathe 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Care Representatives to resolve your concern. Please let us know if there is anything else we can do to help! |
Too dark and too redThe color was much too dark and came out a pinkish-red. After a few days and shampoos, it faded a bit, but was still too dark for me. I asked for a lighter color for the next order and was told they couldn’t lighten it as much as I had asked for. Well, I went to the store and bought what I’ve always used before, light natural blond by L’Oreal, and my hair came out to be just what I wanted. This didn’t work for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Just too darkTried to color my hair at home but felt it was just too dark. Went back to the salon...had hoped it would work but just not for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGayle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |