67 758 Comentarios de clientes verificados |
|
Mostrar: |
|
My colorI really love my color, I'm amazed at how long it's lasting. I don't have a bunch of grey roots like I would with store bought color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Color adjustmentLoved my color I had but wanted to go just a little lighter and E salon did there magic and I love it!!! Thanks guys! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
AwesomeLove e salon! Color is great, getting lots of compliments! Love the price, and now I can buy other amazing products they offer! Customer service is fantastic! Don't be afraid to try esalon they are great, you won't regret it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Good colorI love how my custom color leaves my hair. For the money it is worth it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Doing .....Color seems to be holding its own considering the summer sun. If any adjustments need to be made it will be AFTER September. But for now so far so good 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Extremely dry, brassyI’ve been use eSalon for over 2 years and have always been satisfied. I’ve noticed the last two times I’ve dyed my hair how dry and brassy it becomes. I dyed my hair almost a week after I received my last shipment. I noticed right away my hair was really dry. 4 weeks later and it’s really brassy red. I’m normally very satisfied with my hair color but my hair feels like straw and I’m not using anything different on my hair to make it so. I’ve even tried a hair mask and it’s still very brittle. 7 de 9 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosChrissie - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
grey hairi HAVE VERY FEW GREY HAIR AND THE PRODUCT DID NOT COVER THEM AT ALL. WANT TO CANCEL SUBSCRIPTION 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMaira - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Terrible grey coverageOn my last two orders the colour has been so disappointing the root coverage was terrible I go for dark brown but it turned out orange... so much so I’ve cancelled future orders... VERY DISAPPOINTED 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJane - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
A little disappointedI thought it would be more red. I have very thin hair and it didn't do well with the darker hair underneath. It started washing out in just a few weeks. I had streaks of gray. but even though I was disappointed in the color, ( I wanted a light red, sorta strawberry blonde ) everyone said it looked nice. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAthena - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Good grey coverGood grey cover but still not as dark as I would like a lot lighter than the first colour I received 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosEirwen - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |