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Didn’t work as expectedThis color didn’t cover my previous highlights. I followed the instructions and time lengths. Overall wasn’t happy with the process and the color outcome. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Love this color!I love this color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Looks so natural...but better.I was so afraid I'd "mess it up" trying to use the kit...but it's easy. My color looks so natural, but shinier, and healthier. I actually get compliments on my hair color!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectThis was easy to do. Instructions were easy to follow and everything is provided. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorLove, Love this new color for me. It's very pretty on me. Thank you eSalon for the custom color.... Also wanted to say it's very easy to use, same timing as a store bought, but this color stays in longer and covers the gray beautifully. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Almost perfect!I’ve been using boxed hair dye for 13 years, since I was 16. I’ve tried every brand on the market. Decided to give eSalon a try when I saw the ad on Instagram. I am so happy that I did! The formula is thick and creamy and has a very mild smell, unlike the box dyes. My hair has never been shinier and softer after dying my hair at home! I’ve already had so many compliments on how shiny and healthy my hair looks the day after dying it! The only negative I have is that the colour did come out slightly warmer than I had hoped, but I am able to message my stylist and they can adjust my next formula, so hopefully my next order will be a little less warm. Don’t think I’ll ever go back to boxed dyes again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved itAmazingly covered All the stubborn grey! Looking forward to my next shipment 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Incredibly dryingI have never had any color--salon, box, or Sally's brands---dry my hair out the way the eSalon color did. It was like straw after coloring it. I followed the instructions precisely, and conditioned it well after. The color looked okay, had dimension, but was warmer than I had requested. My hairstylist couldn't believe the condition of my hair---I've been seeing her for years, and she had never seen it so dried out. I also didn't hear back from my eSalon stylist when I messaged her about my color, prior to it being shipped. I wanted cool blonde. When you get it, you don't even know what level blonde you have gotten, or if it is red, golden, ash, etc. I just know it wasn't what I wanted and it dried my hair out horribly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
loved it just wanted a change.had no problem with anything just wanted a change 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Kein rotIch wollte eine rote Farbe haben. Aber statt rot würde es dunkelbraun. Umd das habe ich nicht bestellt. Aber jetzt laufe ich damit rum,bis ich es überfarbe und wirklich dann rot habe. Werde wohl nix mehr bestellen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Es tut uns leid zu hören, dass Sie mit dem Ergebnis Ihrer Farbe nicht zufrieden waren. Wir stehen fest hinter unserer Farbzufriedenheitsgarantie und wir werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Unsere Farbexperten haben Ihnen bereits eine E-Mail zukommen gelassen und helfen Ihnen hierbei gern weiter. |