67 625 Comentarios de clientes verificados |
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No ThanksIt really made my hair a weird, unnatural color. I hadn't even used the First box and the 2ns unwanted box arrived. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristi - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email, so eep an eye on your inbox for more details. |
Color is completely wrongI don’t like to leave negative reviews but this color is nowhere what I thought I’d be getting and it’s way too expensive to be this far off. I don’t know what caused it, if it’s the color design or the product, but I was supposed to have a copper/auburn and my hair is basically maroon. My roots are almost black. I get color closer to what I want for $8 at Target, and now I’m stuck with this unless I want to fry my hair even more. Really expected better for the price. I hope this is a fluke because the premise of this company is something I really wanted to support. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarina- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Absolutely happy and grateful!Thank you Crystelle for the formula you made for me❤️! It’s the best!! I highly recommend this company! 6 de 7 personas encontraron este comentario útil. ¿Y tú? |
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GreatWorked great 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Disappointed with the colourThe colour turned out to be nothing like what I ordered. I chose a colour similar to my natural, wanted to make it more bright snd vibrant, not to totally change it into a completely different colour. Very disappointed. Delivery also took a very long time. Plus point - easy to use and covers grey hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Agne! We are sorry to hear the color didn't meet your expectations. Please check your emails, we got back to you to help you further. |
Tolle FarbeIch bin sehr zufrieden mit der Farbe. Keinerlei Anzeichen meiner Allergie! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Perfect matchThis was the perfect customized color and so easy to use. 2 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Love the hair colorCan you confirm my Aug is still on 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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No shineI was so excited to get my product but I'm so disappointed it left my hair color very dull looking with no shine at all. The kit was amazing!! But the product needs great improvement for me to use again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Permanent colorI asked for no ammonia and they never looked at the last comments and proceeded to give me ammonia in my color. They change colorist all the time so you never have the same one so no one knows what the last one was doing. Will not continue using them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanice - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |