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Perfect colorI have never colored my hair before and was quite intimidated to try. Both of my stylists told me it looked professional and that I had done a really good job coloring my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Complementing Natural Color BlendSpecial product maintaining a natural color and guidance to further enhance with brightening rinses and softness 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So close!This was my first colour and I had a overall good experience. My rating would be closer to a 4.5 but that's not an option =p. The reason I am not giving it a five because it wasn't exactly the colour I was looking for but I'm confident my next order will be. I would have liked just a touch more copper to my dye. Other than that, the coverage was great, the shade value was almost the same as my natural shade value and the tone was just enough to give it that natural red I am looking for. Next time I'd like a bit more golden and a bit more copper. The conditioner left my hair feeling soft and silky afterwards so I didn't have that just dyed feel. I'll be setting up reoccurring orders and recommend to everyone! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color was greatApplication instructions were clear and easy to follow. I had everything I needed and the color turned out beautifully. My only complaint was that it irritated my scalp quite a bit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FarbeEs ist ok, aber es deckt nicht alles ab und der Geruch des Ammoniaks ist ziemlich stark. Daher habe ich mein Abonnement gekündigt. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVilma - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
A little lighter?I like the product bit need to have a bit lighter still. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDorothy - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Color setGreat package. Color however didn’t fully cover all of my greys, and the roots would have to be colored sooner then anticipated. Also, it looks like the color is not very persistent, it is getting lighter with every wash. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTanja - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not really worth the moneyLast time I ordered my color it took over a week to get it. The color itself was good. What it boils down to is that it cost me over $30 (with shipping), for a color that I didn't even get for over a week. Not esalons fault... just reminded me I could get a similar color for $10 at a neighborhood store and not have to rely on USPS for it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your experiences. |
Not so happySo again my custom color is way darker towards brown than I expected. I really hate it. This makes my hair feel weird and it seems hard to rinse out. Still felt weird after shampoo and conditioner. Definitely won’t get this ugly color again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Tolle HaarfarbeDie Farbe deckt zu 100% meine grauen Haare ab, ich habe mir sonst Haarfarbe im Laden für Friseurbedarf gekauft aber die Farbe ist leider nicht so gut wie die von esalon, deshalb hab ich gewechselt und bin zu 100%zufrieden. Um die Lieferung brauch ich mir auch keine Sorgen machen, weil ich sie automatisch alle 4 Wochen zugeschickt bekomme. Bei dem Paket ist alles dabei, ich brauch kein extra Shampoo oder Conditioner, es ist alles dabei auch Handschuhe, Farbschutz und Cleaner, falls ich Farbe auf die haut bekomme, das find ich sehr gut und damit ist für mich auch der Preis gerechtfertigt. Ich kann es nur weiter empfehlen 4 de 4 personas encontraron este comentario útil. ¿Y tú? |