67 758 Comentarios de clientes verificados |
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Love the colorIt stay in .love it .. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ThrilledI finally used my color pkg and I am thrilled with the way my hair came out. I highly recommend eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love It!The application process is so easy. Color coverage is salon quality. Definitely will continue to use again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair ColorI have spent a small fortune on my hair over the years. I tried store bought color ONCE it left hair feeling dry and brittle. I tried eSalon and the process was easy to follow. Afterwards, my hair was soft and I love the color. My sister is a professional cosmotoligist and she gave me the thumbs up to try eSalon! Great product and great PRICE!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorIt's the best color i've had. My hair is still so shiny and soft. thanks I had great color and covered my gray roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color - colorist adjusted my color perfectly!!I was undecided between 2 colors and I think the colorist mixed the 2 - it worked out great!! Appreciate them working with me!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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super facileil suffit de suivre les instructions et hop. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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couldn't be worseI ordered dark ash blonde specifying I don't want ANY brassiness not a hint.. my hair turned out completely red. Good I ordered a dark blonde spray and had Mixed Feelings blonde toning drops on hand, so was able to cover it up. The smell of the color mix is stronger than any box color, there should be a big warning on the bottle. I emailed the "colorist" before my second order was due, sent them a picture, asked if they can fix it.. no response whatsoever, nada.. Of course I cancelled the plan. I'm still receiving emails to restart the plan, get free shipping.. Overall the idea is great, the packaging is amazing, the website is nice, but the color I got was beyond bad and the customer service, as far as I'm concerned, doesn't exist. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSasha - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not blonde- it’s orangeMy hair is now orange! Hate it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Colour didn't takePut on my roots only (as instructed by the package), left on a full 30 minutes as instructed. Didn't cover the gray at all. I asked for an ash blonde and it just didn't take. The staff is very helpful but I ended up going to a beauty supply store close to me and purchased what I needed and it did the trick. It was a bit difficult to navigate the process to cancel this plan as most of these online sites are. I do have difficult hair as it pulls a lot of red tones so it's not really e salons fault it is tough to do just from a picture. I'm sure most people can be happy with their purchase! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCandace - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |