67 758 Comentarios de clientes verificados |
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Product too strongThis product was so strong that it broke my hair off. I have tried to cancel my account and take out my payment information but the website will not let me do that. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosK - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience and will be reaching out shortly with more information. |
Not enoughI like the color and all, but I didn't even get enough for half of my head. I answered on my hair quiz that I had thick and long hair too. Kind of sucks when you order hair dye and then have to drive with a wet head to try and match the shade so you don't look like a mushroom. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLogan - We’re sorry that your hair color did not provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Hate thisI had such a terrible experience from the very first time. Wrong colors, uneven, and left my hair so damaged I had to chop off more than 6 inches. Never again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKrystal - Thank you for your feedback. We apologize for the disappointing experience you had with your hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection. |
just for mecustom made color. easy to follow instructions 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect shiny colorI was able to tweak my color to a slightly redder tone when I asked for a change. Perfect natural looking color that works with my skin tone and eye color. Hair color is even and zero greys! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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just like my natural hair colourloved it, covers all my grey, love all the extras like stain stop and remover. Great colour very natural 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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custom colorI love my custom color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just Beautiful!Thank you so much!! I just love the hair color and it truly looked like my natural color and highlights! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Absolutely love this haircolor!This product is awesome. Everything comes prepared and written out so you know exactly what to do! It’s the first product that has completely covered my solid gray hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!I was very pleased with my hair color. I will be back! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |