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ColorationJ'adore la Coloration , de plus le produits sent extrêmement bon et me brûle pas le cuir chevelu comme dans un coiffeur ou ça vous chauffe le cuir chevelu , limite tu veut te grattée. Bah là non . Vraiment le produit es extra . Et je le recommanderai tout les mois tellement c'est un produit qui me chouchoute et où l'on peut même modifiée la couleur de cheveux si on trouve trop clair . De plus on le fait de chez nous c'est encore mieux j'adore . Vraiment merci esalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Always great coverage and colorI have been using eSalon for many years. My hair color has always looked great. Every stylist I have ever used has complemented the color. Thank you eSalon for making such a great product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!Everything was great! Love my color!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my Color~~I have been purchasing eSalon hair color since 2012 with no problems or issues. The color is fabulous and as you can see it leaves my hair shiny and luxurious~ Because of my thick, long hair, I found that I needed more product to actually cover the grey. Without hesitation my eSalon consultant made sure that my orders would complete the job. My hairdresser even says "I don't know how you do it. I have people who come in after they have done their own hair, and i have to fix what they did." Lol, not me... he also says that my hair is in great condition! (Thanks again, i also use the Color Care Shampoo & Conditioner Duo.) You will not be disappointed with your product or the end result ~ I love eSalon & their awesome service... mmmm maybe i should think about highlights.... :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Shampoo/ConditionWhat happened to the Travel size Volume shampoo and conditioner I really enjoyed these items for traveling for the size and the lil bag to carry these items 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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color sent too darkI am very disappointed, I order first time and was too dark. The second time I made a request to be lighter, but they send me the same color. Now my hair is too dark had to go to the hair dresser to fix it. That is the reason I want to cancel my subscription! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJo - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
Not the color I wanted.I wanted a rich chocolate brown but after applying the product and following all instructions, the color came out more black than brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatalina - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
WAY too dark!It turned my hair insanely dark brown! Nothing like my natural red color I wanted : ( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeghan - Thank you for your feedback. We apologize for the disappointing experience you had with your custom color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
If I could rate it zero stars I wouldFrom the final color, to attempting to reach out to the company about how wrong my color turned out (months ago, and they never replied), I'm just not impressed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCyera - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I love your concept and productIt is nicely arranged and gentle 0 de 0 personas encontraron este comentario útil. ¿Y tú? |