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Color to darkThe color did not work for me. It was to dark. Then I got a perm and that destroyed my hair and pulled all the dark color out . That was a good thing. I would like to get the color I am left with. I will try to send a picture . Please do not send me any automatic refills on anything . I don't need them. I do like the product the color lasted . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
Too darkColor is staying and covering grey but was too dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFarah C - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t cover my grayThe color didn’t cover my grays and wasn’t what I expected. Got better coverage and color from my drug store brand 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarie P. - Hello, I am so sorry that you didn’t love your hair color. One of our colorists will be happy to discuss a possible reformulation with you. You will be contacted shortly. Thank you for your patience. eSalon Team |
Great ColorI just used my first order of eSalong color. I love it. First, the packaging was fun. My name was on the bottles and instruction! I have colored my hair for years, but never really took time to do my roots. The videos on eSalon's website were really informative and I felt comfortable - finally - to do my roots! The back of my head wasn't as good as the front, but it's a start. I was really impressed with the amount of color. I felt I was doing something wrong because I had so much leftover for the roots and ends. I have thick hair. I was great to not worry about running out of color! I have never done the step in the shower with the color. I noticed a difference. My only complaint is this color smells so much worse than most colors I have used. Honestly, it is not something that will deter me from using again! Thank you!! 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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ColorSo easy to do at home. Love the easiness and helpful staff! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectLove it!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color!!!my hair can get orangey or brassy and with the formula I am receiving it remains the perfect color even after being out in the sun. I asked for a little lighter color and the adjustment was again perfect (with the Ash color adjusted as well to keep it from turning reddish/orange). Could not be happier. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Happy hairLove the way my hair looks and feels 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love love love it!Oh my gosh I'm in love with my new color! I can't believe how perfect you guys got it without you even seeing my hair. I'm soooooo impressed i had to order more along with some mousse and hair spray. I'm in!!!!! I'll never go anywhere else no reason to leave esalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My first time and they nailed it!I decided to try eSalon as I travel a lot and can't get with my regular colorist as often as I need to retouch. They did a great job in matching what I wear and I may be able to take on the whole job on my own regardless of where I am. I never expected that! Being able to delay a shipment is perfect too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |