|
Color Set
|
67 758 Comentarios de clientes verificados |
|
Mostrar: |
|
Perfect colorUpdate...11/12/19...Gray roots already coming through after only 5 weeks...:( My colorist chose to formulate a color a bit different than what I selected and I say let them do it! The color chosen for me is perfect with my skin and eyebrows. For sure send them at least one photo with your order. My first set came with 2 steps: one for roots and one for ends, which is something I have never seen before. The cape is wonderful...just like the ones at the salon. The gloves fit nice and snug like surgical gloves, unlike the cheap plastic ones that come with the cheap sets. Instructions are super easy to follow. The developer bottle has a removable cap instead of a snip off cap. The root system is super thick (almost to thick at times since I had to shake the bottle hard into the sink after each time I sat it back upright between sections) and stays exactly where you put it. No runs or drips. The ends system has a VERY strong chemical smell so would not want to do this very often. Step 3 of rubbing the leftover product through the hair, even into the scalp, is definitely different as drug store products say specifically not to do that. When all is completed, my hair is super soft, yet I still have my waves, that after cheap color, takes a week of adding curling products and sprays to get back. Am SUPER happy with this so far....now lets see how long my grays stay covered 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
DesabonnementJe ne souhaite plus recevoir les colorations Mère de votre comprehension 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCatherine F. - Nous sommes désolés d’apprendre que nous n’avons pas répondu à vos attentes. Nous serions ravis de vous satisfaire et nous espérons que vous aurez un moment pour nous dire comment nous pouvons nous améliorer. Souvenez-vous, notre Garantie Coloration Heureuse est primordiale pour nous. Vous serez contactée par notre Service Client dans quelques instants. Votre équipe eSalon |
Changer l'odeurLa couleur est très belle la seule chose que je n'apprécie pas trop c' est l'odeur qui est très forte 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCatherine B. - Nous nous excusons pour la gêne occasionnée pendant l’application de votre coloration. Nous utilisons des ingrédients et des pigments de haute qualité dans nos formulations de niveau professionnel. Votre avis compte et nous sommes ravis que vous ayez pris le temps de le partager avec nous. Vous serez contactée par mail par l'un de nos conseillers dans quelques instants. Merci de votre compréhension. L'équipe eSalon |
Great packaging...crappy product. The packaging is fantastic but when it comes to hair care it's what's inside that counts. The dye, shampoo, and conditioner all suck. After the first time using it a ton of my hair fell out. I chalked it up to diet changes at the time but the dye I'm sure didn't help. It was impossible to wash out and left my hair feeling gross and dry. I've given feedback and kept my subscription going hoping for improvement but nothing ever changed. In my experience a box dye is cheaper and better quality. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Always blackThe people worked hard to get my color right but always black , I end subscription 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKathleen - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Color offI used the new color that you sent, but it is very red/auburn. It is beautiful, but just not the right color yet. :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosRita - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gorgeous presentation, BUT the smell! :(It all came in such a beautifully and personally prepared and perfect package. Absolutely blown away by the whole process; the order, the personal colourist, the precise and very carefully color mixture, the charts, direction, etc....but when I opened the bottles and started to make the mix, the smell was beyond anything I had ever encountered. The ammonia, yikes. Not good, not healthy. When I wrote the E alone Care Team Member was kind enough to quickly respond with: "The odor is caused by an ingredient in your permanent color called ammonium hydroxide, which is a solution of ammonia in water. It allows your hair follicles to totally absorb the dye, so you can fully penetrate your hair with color and get total coverage that’s long lasting. While it has a strong smell, we believe it is a safer and a much more effective choice than other color substitutes out there used by other color companies. When I color my hair, I like to apply it in a well-ventilated room with windows or doors open to ventilate the area. I find it really helps with the strong smell." This was information from the e salon help line. I could feel and taste the smell on my tongue, it was so extreme. I am so bummed out for this. Thank you for trying to be my new e salon. :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHappyHair48 - We truly appreciate your feedback, and we apologize for any discomfort during your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. We hope you have found the information helpful. Please feel free to contact us if we may be of further assistance. |
Best product out there!I love this color kit! I have always paid over $100 to get my hair done every 6 weeks. Since finding this color kit, I only go to the salon about twice a year to get my highlights touched up and a fresh trim. Not only does it save me money but the color covers my grays well and seems to last longer than the salon color!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
Einfach genialimmer gern 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Beste HaarfarbeAuch nach fast vier Wochen ist die Farbe immer noch top. Sogar die Grauabdeckung hält, was die verspricht. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |