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Did not go goodI ordered ash blonde and now my hair is red... I had dirty blonde/light brown hair with blonde highlights before and now my hair is this red orange color 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHayley - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Fade-awayThe color was right but it faded after the first week. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJackie C. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. eSalon Team |
AccountvanceldAccount cancel 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No Itchy Scalp when coloringI was shocked when I put on the hair color and my scalp did not itch..for the first time ever in coloring. It felt cooling and soothing and the 20 minutes just flew by. I have never had a color experience where I could not wait to wash out the treatment due to itching. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great haircolorLove the color and shine in my hair now! Also the price fits my budget!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreatLove the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my colorI love this product because it covers the gray beautifully and does not fade too quickly (I use the color care shampoo). It is easy to use and leaves my hair healthy and not over-processed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Color!Love the color! I get many compliments. It’s the perfect color for me. At first it’s still a little to dark but after a few washes it’s perfect when using the tint rinse. Thank you for tailoring it to me!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best color ever!!!Of the colors I have tried, this is the best ever! I love it! Thank you so much for your help with this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love everything about thisThis product is fabulous. Color is always consistent with every order. Easy to apply and great coverage on my hard to color grays. Lasts and lasts as well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |