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Color Set
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67 625 Comentarios de clientes verificados |
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My shipment was completely destroyedCame home to my package today and it had been crushed and leaked soaking through the box. I’m going to have to consider buying products locally. A complete waste of my money. Very disappointed. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We're so sorry that you received a damaged order. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
Très satisfaiteJ'adore cette couleur telle qu'elle est, un rouge magnifique un peu foncé merci Nathalie B 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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This is a game changerAs someone who stopped dying their hair with a hairdresser through lock down and thought they would have to just learn to love the greys, I am so impressed, with the colour, product and instructions. I was really nervous but I love the result and the boost it’s given me. 2 de 4 personas encontraron este comentario útil. ¿Y tú? |
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It’s not covering my grays wellThis product was amazing at first but that couple of orders I’ve been applying it intensively to my grays and it’s not covering well. My hair turns into this brassy ugly brownish shade after two weeks. And yes, I use the protective shampoo regularly, stopped using any other products. Sadly going to cancel my hair color membership as it’s not working well for my hair 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosZaina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Très déçu ! L’horreur !!!Bonjour. J’ai bien reçu la formule de ce mois-ci avec le changement (même couleur mais sans ammoniac) que vous ont fait après la réaction que j’ai eu avec la dernière formule. Je suis très insatisfait du résultat. La couleur de la racine est complètement différente de la couleur de la longueur. La racine est blonde foncée et la longueur est complètement orange. Je vais devoir décolorer mes cheveux pour enlever cette horreur. Je ne peux même pas sortir dans la rue de honte. Je vous demande de me contacter svp , mais un vrai spécialiste pour régler ce problème là .Cette nouvelle formule a été réalisée sans aucune connaissance des couleurs .Pas d’harmonie entre la racine et la longueur. Je n’arrive pas a poster ici la photo do désastre mais vous l'avez plusieurs dans mon dossier. Je ne comprends pas ce que se passe avec cette Enterprise depuis 2 ans. Avant le service étais super, avec des vrais professionnels et lá….Comment est il possible avoir une tel différence entre racine et longueur. Depuis des années satisfait de vos travail, mais la, l’horreur !!! Je suis vraiment innervée !!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Looked great at firstEasy to use set with the perfect amounts and was really pleased with the initial colour. Unfortunately it faded from darkest brown to an orangey colour and now I’m finding it hard to cancel. Ita a great idea but I don’t recommend 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Erin! We are sorry to hear your color turned out orangey. Please check your emails, we got back to you. |
Damaged hairI do not want to receive any more of this product. I feel it is damaging my hair (dry and frizzed). 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBonnie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Worse hair color EVERI’m a natural blonde. I was sent an email that they were adjusting my hair color. I did exactly what I’ve done numerous times. I got out of the shower. My hair is almost black/brown/gray. WTH. I called them very upset. I can’t leave my home. I’m so pale my hair is way too dark. Someone definitely didn’t know what they were doing by adjusted my color from a blonde 7 to 10. I have court Tuesday. This better get straightened out. Don’t EVER adjust my color ever again. Screw your suggestions lady. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect!This is the exact colour I wanted. I was quite nervous but it turned out amazing 1 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Love itI have been a customer for a decade now and still love my color. I wrote the review below in 2016 and I still stand by it. I recommend these products to all my friends and family. If you are undecided about using hair care products ordered online I say go for it. I don't think you will be disappointed because..... I really love my color. It comes when scheduled and I can count on the color always being consistently the same. Love it. 10 de 14 personas encontraron este comentario útil. ¿Y tú? |