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Color Set
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67 758 Comentarios de clientes verificados |
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Too RedEvery colour I have had I have asked that a little more ash should be added to get rid of the red. This last colour was redder than ever and I shall not have any more. I can buy colours in the supermarket that go too red on me. Shame. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPam D. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Completely unsatisfiedI was really looking forward to receiving this product I was pretty excited. It burned my scalp it was extremely strong way stronger than any box kit I've ever had from the store I couldn't breathe I had to open all my windows which really didn't help since it was raining out my color came out dull and disgusting the ends were lighter than the rest of my hair which I've never experienced. I will not be purchasing this product again. I did go and buy argan oil developer and argan oil hair color from Sally Beauty Supply and it is the best I have ever used. No burning no disgusting smell no ammonia. Thanks for nothing I will say I'm very grateful that the other hair dye Argan Oil saved my hair after using your product otherwise I'd be demanding my money back. I didn't take any photos cuz who the heck wants to take a photo of themselves looking like that. I just quickly wanted it gone. I understand I may be the exception to the rule and other people may love this product and I think that's great and I'm happy for them and I'm sad that it didn't work for me. The idea of mail-order hair color is great so from now on I will order mine from Amazon and it'll be the argan oil that I prefer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLindsey - We’re so sorry to hear that you were disappointed by the results of your color process and end result. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Had trouble washing it outI like the color and the packaging but the solution was waxy in my hair and it took me 3+ washes to get it out. I had to use a harsh shampoo and really lather up. Rinse and repeat X3 and finally I was back to normal. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeg B. - We’re so sorry to hear that you were disappointed by the texture of your color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Still to dark!I’m letting my gray grow out! Difficult to find the correct color. It is too dark and brown to go with my blonde red. I need it To be a lighter red with some silver. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer F. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Horrible color, multiple horrible colorsUPDATE: Filed complaint, sent another horrible product (should've been supplied 1st time) that I DID NOT WANT. Had cancelled after 1st disaster-NOW I'M RECEIVING MORE SHIPMENTS. I HATE THIS SCAM COMPANY THAT RUINED MY HAIR. I want unenrolled and money returned. DO NOT USE THIS COMPANY. What a disaster. Had light copper/orange hair (pictures provided), asked for same..and no burgundy/coppers. This apparently means mahogany and dark red to Esalon. Shocker, it’s burgundy/dark pink/brown. Roots horrible pinkish burgundy, rest of hair (not enough solution to cover) streaked, dull, and, yup, dark burgundy. Additionally, hair fell out in chunks. Washed several times to tone horrible red, only half lightened. Event coming up, what a nightmare. Can’t discuss with esalon, as customer service unavailable or closed during operating hours x3 days. Clearly didn’t read my color requests, easier to use box salon. At least can gauge colors. Horrible, ugly, false advertising. Looks cheap, dull, dry, splotchy, and tacky color. No copper tones whatsoever. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorI really like the way you can customize your own color. It is easy to use great instructions. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Just PerfectLove this product, these people and the convenience. The color is beautiful; easy to do with great instructions. It lasts a LONG time. The people are great; happy to adjust if needed and accomodating of different shipping schedules, and convenient... what could be more convenient than being delivered to your door when you ask for it! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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WOW amazing formula!The colour turned out really pretty! I LOVE the consistency and the coverage, normally I need approx two bottles of professional dye from sally's or two boxes for my super thick hair not this time. Bonus the shampoo smelled amazing! Way to go!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Schöne FarbeHallo, die Farbe ist genau wie ich sie mir vorgestellt habe. Super Grauabdeckung, kann ich Jedem empfehlen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ParfaitRavie et je suis contente que vous preniez mes recommandations maintenant c est pour le mois de février cordialement v 0 de 0 personas encontraron este comentario útil. ¿Y tú? |