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Easy!I’ve been using this for a year, it has changed my life. Haha. It’s saved me so much money and it’s so easy to use. 👏🏻 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
Wirklich Top!Nachdem ich beim letzten Friseurbesuch ein halbes Vermögen gelassen habe um den Ansatz zu färben habe ich nach einer Alternative gesucht. Ich hatte Probleme mit Haarausfall, habe dünne Haare und empfindliche Kopfhaut. Normalerweise würde ich nie eine gekaufte Farbe verwenden, da beim letzten Versuch mir viele Haare ausgefallen sind. Aber wenn die grauen Haare deutlich nachwachsen, sucht man doch nach Alternativen. eSalon hab ich durch Zufall im Internet gefunden. Ich hab mich dann durchgerungen es zu probieren. Alle Infos angegeben und eine Farbe gewählt. Ein paar Tage später habe ich eine Email erhalten mit speziellen Anweisungen bezüglich eines Hauttests. Diesen habe ich diesmal auch durchgeführt. Zum Glück kein Kribbeln oder Jucken. Also Farbe drauf. Super einfach anzuwenden mit der Anleitung. Und das Ergebnis war super! Etwas zu dunkel, aber nach einer Anpassung ist sie nach dem zweiten Färben super! Ich kann alles nur ehrlich empfehlen! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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très bofbofne couvre pas les cheveux blancs odeur épouvantable qui pique les yeux. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYseult - Nous sommes vraiment désolés d'apprendre que vous avez été déçue par les résultats de votre coloration ; chaque cliente est importante et nous sommes impatients de vous proposer une nouvelle formulation qui répondra mieux à vos besoins. Nous nous excusons aussi pour la gêne occasionnée pendant l’application de votre coloration à cause de l’odeur. Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires ; vous retrouverez plus de détails dans l’email que nous vous avons envoyé. |
End result is very nice. not much grey coverageMy 1st order had 2 bottles, so it was a little confusing to figure out. The color is lovely, I like it a lot. I don't have a ton of greys, but the ones I have didn't get covered. It's ok because the color is nice 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the ColourReally happy with the colour and shine Covers greys until they grow back 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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House of waxI used this product a few years ago and loved it and decided to try it again to save $$ at the salon. I think they have reformulated their product since because when I tried to wash the dye out in the shower barely any came out and a waxy film is stuck to my scalp and hair. Shampooed three times using a scalp scrubber and I still look like I used more hair gel than pauly d. I wish this product hadn't changed! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLily- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
do not like!!Cancel any additional orders! I did NOT agree to get these every month and be charged a crazy amount!! I have 2 orders that I do not want and will not use! I was not impressed with the color at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Usually satisfied, not so much this time :(I am usually very satisfied with my order from ESalon but with this order I found the great coverage didn’t last long at all. The color was nice for the first few days but I could see my old grey within just a couple of showers. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very disappointedThe change in my color is SO unsatisfactory! There's hardly any red which is the main thing im going for. I will seriously have to rethink ordering again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTari - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I am in LOVE with this product! ❤️After many disappointing trips to over priced salons i gave up!! And I am so glad that I did... because a friend introduced me to esalon!!! My color is gorgeous... and I am paying a fraction of the cost! I will never go back❤️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |