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Color Set
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67 758 Comentarios de clientes verificados |
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Color is gorgeousI will have to wait to see how it wears before l give it a five star review but all indications are great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJan - We’re pleased to hear that you’re enjoying your Custom Hair Color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Pas de réels changementsJ'ai demandé à ma coloriste une couleur d'un ton plus clair, sans que cela ne soit trop flagrant. Il était inscrit sur ma fiche d'instructions que je ne devais pas faire la coloration sur les longueurs, uniquement sur les racine : premiere déception. La couleur nourrit mes longueurs, les rend plus lumineuses. Deuxième déception au séchage : absolument aucune difference, la couleur est voire même un peu plus foncée. Finalement, ce n'est pas grave, je n'ai eu que des compliments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMélanie - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas complètement répondu à vos attentes. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos emails, nous vous contacterons pour remédier à la situation. |
Received wrong productI ordered leave in conditioner and received weekly treatment! Please send me leave in conditioner! TY Deborah 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
colorationj'avais demandé une teinte plus claire que la précedente commande et j'ai eu ce que je voulais 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It doesn't worksI expected it works well and I want to change my hair color. but it doesn't work and smells terrible. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMinju - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further. Keep an eye on your inbox for more details. |
Nice touchesI like that they tell you what colours is in your order and the instructions are clear and easy to follow. Nice touch including my name on the colour bottle, etc. Also really good that they do a follow-up to make sure you're happy and if there's anything not quite right they'll adapt the colour for the next delivery. Loved the colour but agreed a tweak to my next batch. Attention to detail and excellent customer service. Highly recommend. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoanna - This kind of feedback is very rewarding. We're so happy to hear that you loved your Custom Hair Color! We look forward to the next opportunity to delight you! |
couleurj adore cette couleur 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love this colorRich, shimmery and gorgeous. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLena - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color is PERFECTI had a lot of dark root growth with a lot of gray to cover too, and I completely changed my previous hair color to this new color, and it came out PERFECT!!! The kit came with a roots color and an ends color process. This was new to me, but I followed the instructions to a T, and although it took longer than I expected, the entire process was so easy! I have been dyeing my hair from a box every 4 weeks since I can remember, so I am familiar with the self dye situation and coordination that it takes, which was definitely necessary experience for my first e-salon trial. Needless to say, I am so happy with how my hair turned out, I refuse to go back to on-the-shelf box dye! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
DisappointedI had such high hopes for this product but unfortunately I was so disappointed. I followed every instruction and I could barely notice I even colored my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJerica - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. Please keep your eyes out for an email from us shortly. |