67 758 Comentarios de clientes verificados |
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DisappointedColor made hair very dry. Followed instructions but it didn’t come out as well as the first time I ordered 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Looks more pink than auburnCould of bought a box at the store for a better fit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I had asked for more red in my product and I don't think that happened.I just colored my hair with the new mixture yesterday and found it it was still just a very dull Brown. Almost no red at all and I am normally a warm auburn hair, as my profile photo shows. I know I mentioned this in my last review but it doesn't look like the color changed much at all with the second kit that was sent to me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not happyThe color oxided in one week!! The color does not hole and turns orange. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGloria - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Beautiful color but not enough gray coverageThe color itself was beautiful. I loved the way it made my hair soft and healthy looking. The only problem was it didn't cover the gray for longer than 2weeks. I even bought your color shampoo and conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNena - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Tolle glänzende HaareIch habe von Natur aus Wellen und eher strohiges, festes Haar. Mit der ESalon Haarfarbe glänzen die Haare und sehen richtig gesund und gepflegt aus! Ich bin froh, dass ich dabei geblieben bin und das Ergebnis gemeinsam mit den Coloristen mit ein paar kleinen Änderungen perfekt geworden ist! Vielen Dank dafür! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Exactly correct!Loved it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I get endless complements about my hair colorThis complements include the stylist that cuts my hair. I love eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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contentetrès satisfaite de la couleur et de la qualité des produits merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Enjoy Color treatment productsMy hair color treatment, is great, and the color is beautiful! I have gotten so many compliments, and coverage of gray hair is absorbed. Usage of color treatments are easy, and no strong fumes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |