|
Color Set
|
67 758 Comentarios de clientes verificados |
|
Mostrar: |
|
My hair feels dried outI colored my hair 10 days ago and the color is lighter than I expected and my hair felt like straw after I did it. He I am 10 days later using my color care hydrating hair products and while it's not as dry it's still feeling very processed. I've never had a color do this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosStephanie - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Simple instructions -Grest colour!The only home dye kit that really covers my grey hairs. Easy instructions to follow with great results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Was almost totally satisfiedWas completely satisfied except for my roots where my grey was showing. Color turned out great but grey cover up was a quite a bit lighter. Was a copper color & rest of hair was drk brown/mahogany/violet. Was looking for more violet than the mahogany because my hair turns more reddish no matter what color I try. Like the dark color, almost a plumb/ violet with the darkness of the dark brown as well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Great shadeGreat shade but would prefer a couple of shades darker good performance product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Great Color...Super color. One concern is the incredible small amount of conditioner included. I have long thick hair and it barely covered 1/3! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
SurprisedI have pretty long hair and it was way more formula than I needed seemed like a waste. Felt bad to throw so much away. Wanted to use it throughout my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
couleur trop foncéebonjour la couleur est trop foncée 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertospatricia G. - Bonjour, nous sommes vraiment désolés d'apprendre que vous avez été déçue par les résultats de votre coloration. Notre garantie Coloration heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire. |
SlimyIt's been a week that I colored my hair, and I still have flashbacks about trying to rinse it out! I followed the instructions to the letter but when it came to rinsing it out, it was awful! It felt slimy and took a total of 45 minutes to get it all out. I hope it hasn't ruined my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKim - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not a colour I would have chosenI got this order because I didnt like the first order that came This one is worse instead of being a Auburn red as I asked for it's got a weird purple tinge to it Not what I wanted Please cancel all future orders 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKim - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You custom color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
husband hates color doesn't look goodcolor doesn't look good cancel further order want refund 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDebbie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |