67 758 Comentarios de clientes verificados |
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Excellent productsI love everything about esalon! The website is user-friendly, the delivery of my color came on time, and the actual product was excellent and easy to use! I can’t wait to get my next batch of color delivered! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Spilt my hair color sunday.I love your hair color and looks great and dont turn orange after a few washes. Thank you for you quick response to me spilling my hair color. I really appreciate it!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Works and looks as I'd hopedMy hair was so brassy!! Entered my hair color info on the eSalon site along w a photo of my hair and within less than 2 weeks, I received my custom color. Easy application resulted in rich, healthy color. Thank you eSalon!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Totally satisfiedI’ve been using this product for a couple of months now. I’ve always used the store bought box cheap products because I can’t afford salons. I’m in love with how it colors my hair. It’s gentle. And doesn’t smell like I just colored my hair. Especially How it leaves my hair soft and even the shampoo and conditioner help. Before Every time I would wash my hair most of the product would wash off.... u get what u pay for right? So now it’s so much better. I totally love this product. Must try. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Cold be better on gray hairNot very good gray coverage..roits look golden brown to gold. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too dark😔 it turned out too dark. Not sure if the next color could make it lighter. Guess it's just cos of my natural hair color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarsi- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
not the colour I wanted for the price it costI was looking for red colour, even spoke with a consultant on the phone and was assured this time it would be the fire red colour. it wasnt even close. I looked like a carrot. the price was to high for what you get. I went back to my hair stylist for a couple bucks more 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah- Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Color not as expected.Color was off. Did not come out chocolate brown as expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJess- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
No changeColor smell was very strong Didn’t change my hair color Didn’t cover the grey Was told I get refund if not 100% happy so how do I go about it?? But I did love the personal touch and the shipping box was neat cute and organized. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJajuanna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great initial coverage but second time it didn’t cover the grays.I was really pleased with the initial coverage. I chose a mahogany and it really covered my gray roots and highlights evenly. But, the second order did not cover my gray roots well at all. I’ll be leaning heavily on my camp spray until I process again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGail - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |