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Color Set
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67 758 Comentarios de clientes verificados |
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Coloration qui ne fonctionne pas!La coloration n a pas pris! Très déçue de mon achat. J avais les cheveux chatain clair rouge irisé. J ai envoyé une photo. L coloration personnalisé pour avoir un chatain clair cendré n a pas du tout fonctionné! J ai toujours les cheveux rouge irisé!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosjohanna P. - Nous sommes vraiment désolés d'apprendre que vous avez été déçue par les résultats de votre coloration. Notre garantie Coloration heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous avons envoyé les prochaines étapes. Merci encore pour votre commentaire. |
Did the opposite of what I wantedI request was for a light blonde that would cover greys and eliminate the red tones from my hair. This gave my hair an overall darker tone, and I’m now actually a red head...the greys are not covered at all, in fact, because my hair is now darker they stand out even more. Cancelling my account. Really disappointed. Would give zero stars if possible. Sticking to my £5 Superdrug lightest ash blonde. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLucy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
BalayageI did my color that I love today followed by the balayage for the first time. I like the effect it’s subtle but gives light to the hair. But the elastics that are included in the kit are not practical at all especially if you have very long hair. It’s difficult to take them out when you are done with a section and have to put your hair down and when your hands are not quit clean and full product to lighten your hair. Please go back to including hair clips. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaie - We're truly sorry that our Color Kit did not provide the easiest tools for coloring your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisgustedI am completely mortified by the color!! You sent a new color to correct your first faux pas, and made it worse. I specifically asked for NO red, NOR red, NO RED!!! And, my hair is orange!!! Wtf is wrong with you people! I am putting a review on every social media!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngel - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help. |
did not workI had a consultation and explained what I was looking to do, but the color sent to me did not fix my problems. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - Thank you for your feedback. We apologize for the disappointing experience you had with our Custom Color. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
MitigéMa couleur était magique! Mais malheureusement elle part déjà ! Terriblement déçue! A peine 15 jours que je l’ai... et après le second shampoing je voyais déjà quelques reflet Bordeau de mon ancienne couleur qui me plaisait... mais la ce n’est plus quelques reflets! Et pourtant j'ai acheté pour l’entretenir un shampooing exprès !!!! Que de déception !!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPauline L. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Farbe leider nicht ausreichendMir wurde die Farbe zugesandt, da ich es versäumt hatte, abzubestellen. Diesmal sollte es für den Ansatz sein. Deswegen erhielt ich für 26,-€!!! nur eine Flasche mit der Farbmischung. Für den Ansatz war es zu viel und für die Länge zu wenig Farbe. (Meine Farbe war inzwischen völlig rausgewaschen). Somit habe ich jetzt ein schlechtes Färbeergebnis. Schade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnalena P. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Simple, easy to use, makes hair feel like it was never dyed!So I've used box dye many times in my life. My favorite feature of this color set, and why I keep coming back, is that, unlike those other products, my hair doesn't look or smell like it's been dyed! I feel like I'm fooling people b/c they compliment me on my color, and I'm not sure they know it's fake. The instructions are simple and easy to use. Also, I've adjusted the color twice, and the stylist had no problem getting it just as I wanted! So it's a great feature to have salon-level help. It's also nice that you can buy other products you need and get them in the same shipment. Even though the kit comes with all your basic needs, I recommend buying a cape, hair clips (that you don't mind getting dyed), and a timer. It's also good to have either a bowl and brush set or a bottle with a comb at the end with holes in the teeth that release the dye (what I use). You may also want a shampoo and conditioner that's suited to dyed hair. The only down side is that my hair does feel rough after I shampoo it, but then it feels right as rain as soon as I condition, so it's OK! Overall, I will keep coming back b/c this is a great bargain when compared to what you pay at the salon. It's more than you'd pay for a box, but it's also a lot better quality, and you have experts to help whenever you need them! 92 de 99 personas encontraron este comentario útil. ¿Y tú? |
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Best color everI have been using esalon color for a few years now and I noticed that the quality of the product has improved lately. I have had a few adjustements done to the color in the past year but the last 2 sets that were sent to me were just perfection. The color is just right and the texture of the product is greatly improved. I am getting compliments on the color. Thanks a lot! 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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best strawberry blonde!!I am sooo in love with my new haircolour!! I have always wanted a strawberry blonde but was always to scared to try it. The shipping went really fast, I had my order after 3 business days. I love the packaging and that the colour set is really easy to use (even for beginners). I am really glad that I got two bottles of colour for my roots and ends (the colour for the roots was a little bit less golden) so it looks really natural and it all blendet really pretty. When I used the hairdye the smell was strong and burned a little bit in my eyes but after i washed my hair the bad smell was gone and i was kept with shiny and smooth hair. I would really recommend to try esalon, I am really happy with the result and looking forward ordering a new haircolour! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |