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Color Set
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67 758 Comentarios de clientes verificados |
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3rd time wasn't a charmI continue to have issues with the color formula. Although I followed the directions precisely, my hair feels dried out and looks over processed. eSolon color isn't for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTheresa - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
not happywas so exited to use this product had high hopes.But my hair was just blk not nlue/black i asked for... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMay - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didnt get correct color and customer service was not goodI Tried to reach customer service by sending multiple messages since they give you that choice or a phone #. Sending a message is more convenient for me and I did not hear back in timely manner. I ended up calling since that was also listed as a way to contact them.I was told my color shipped. I told them it was wrong and was told by 2 different reps I REALLY SHOULD HAVE CALLED INSTEAD OF SENDING MESSAGES. (I sent 3 different messages) Then Esalon should take away the CONTACT info choice of sending a message if that wont get help or answere questions. Very disappointed in the color not being what I wanted but it could have been solved befor it was shipped if someone got back to me. I would have continued buying from esalon but to have 2 reps say I should have called was like saying it was my fault. They did Tell me to write return to sender on the box and put the package in mail and I will be refunded. The product,when done right is great but the customer service wont keep me coming back. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCraig - Thank you for your feedback. We apologize for the disappointing experience you had with our customer service. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
CouleurLa couleur est magnifique elle rend les cheveux lisses et soyeux maintenant je commanderai ma couleur sur e salon je suis fidèle Merci à toute l'équipe Marghad zohra 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color adjustmentThe color adjustment is great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Monthly hair colorLove this color. Holds well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itMy hair is shiny and looks healthy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ZufriedenBin sehr zufrieden Immer wieder gerne 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectPerfect / color match spot on, my highlights still shine through 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorLoved my color. Has lasted longer then regular box colors 0 de 0 personas encontraron este comentario útil. ¿Y tú? |