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Color Set
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67 758 Comentarios de clientes verificados |
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très belle couleurje viens de faire ma coloration de la commande du 30/01/2020 .Couleur parfaite ne changez rien de plus elle est très lumineuse je suis très satisfaite !!!Il ne me reste plus que la coupe à faire !! je n'ai pas encore utilisé le raviveur de couleur ma note viendra après le premier essai . Merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color and instructionsI have been having heavy highlights for a couple of years but can't really afford that so decided to go back to dark. My regular girl did dark brown over the highlights and that turned reddish in 3 weeks as expected. I got chocolate from esalon and redid the color this week. It looks great and silky soft. It will probably fade too because the highlights underneath for a little while but it is so much more affordable. I was able to do it by myself. Once I get it back completely healthy may try some highlights myself. I want to try the tint but haven't figured out how to add it to my 1 time color order (I don't like keeping my information on websites). So far love this service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent resultAs I applied the color it looked darker and got even darker over time and I panicked. I wanted the light blond hair back that I had as a child. But once I rinsed and used the shampoo and conditioner the end result was exactly what I wanted and more. It’s natural looking without the yellow ends. I updated my account for regular delivery because I’m not going back to my old hair! Thank you ..to my hairstylist : Paul! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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COLOR GRABS/STAYS BETTER/DOESN'T WASH OUT AFTER 1-2 WASHINGS......BUT I HAD A DELAYED, SEVERE ITCHING THAT STARTED ON DAY 1 AND GOT WORSE, LEADING TO SORES ON MY HEAD, FACE AND RIGHT EAR. I USUALLY HAVE PROFESSIONAL COLOR USING 40 VOLUME WHICH WASHES AWAY AND THIS COLOR STAYS PUT. THE COLOR IS BEAUTIFUL. I WISH I COULD CONTINUE USING IT BUT FOR SOME REASON I GOT SORES ON MY EARS & HEAD. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRolf - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
color was beautiful but--I loved the color. But it took out all the volume. I have fine hair and struggle to get volume. Use high end shampoos and conditioners to get a little lift. Useually coloring helps to add some volume but that's not the case with your product. My fine hair won't tease to get volume. Adding stylng product flattens it as well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - Thank you for your feedback. We apologize for the disappointing experience you had with our custom hair color. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Great repackaging, great coverageUnfortunately I ordered too dark a colour , Which i need to redo - I was a bit confused directions ,as it said to apply to roots only and not through the rest of my hair ,as this is my first time using the product, if i applied it to roots only my hair would be two entirly different colours 🤔 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Pas bien du tout!La couleur n’est pas wow, pas de différence avec une coloration acheté en grand surface... en plus ce n’est pas la bonne couleur! J’ai commande châtaigne et j'ai recu qqe chose de p’us claire... et en plus hyper allergenique!! (Le test sur l’avant bras n’a rien donne mais après coloration mon visage et tout rouge!!! ) Produit a eviter 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSoledad - Nous sommes vraiment désolés d'apprendre que vous avez été déçue par les résultats de votre coloration et que vous avez ressenti de l’inconfort après l’utilisation de nos produits. Nous vous avons envoyé un email avec plus d'informations, nous vous invitons à vérifier votre boite et nous restons à votre écoute, si besoin. |
Not the right shadeIt is too warm for my complexion I had to go to a professional to get it fixed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not fully cover all grey hairFor some reason I wasn't able to get a good coverage of all my greys and need to reorder more product. Hopefully it was just a fluke. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStella - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Wrong colorI had asked to have a new color, one that was lighter then my own. And I received the same color they I had last order 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |