|
Color Set
|
67 758 Comentarios de clientes verificados |
|
Mostrar: |
|
What happened to your product?I had ordered the hair color several times over the past few years, and I had always been pleased. In fact, I even received compliments on the color itself. After trying a few other products, I came back again to eSalon. What a disappointment! Although the color is still very nice, the product now leaves a terrible sticky residue on my hair. After the first shipment, I thought I had neglected to rinse thoroughly. However, this time I made certain to rinse well. I had to wash my hair 4 times to get the residue out of my hair. YUCK! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMia - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Color doesn’t seem to be holdingI dyed my hair 2 weeks ago and my grey coming through under my bangs and side of the face. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJoyce - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Love This kitThe products are all really nice and I love the box you get that’s personalised on your bottles and instructions. The stain guard is lovely too and smells really nice. Will continue to order from Esalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Best ever colourFinally got to use the product and I am very impressed came out the perfect colour as I was a bit afraid it wouldn’t as it was new to me have recommended this to all my friends 😊 thank you👍 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Agréable surpriseCouvre parfaitement les cheveux blanc Couleur très bien Cheveux PAS endommagés Pas d’irritation Je vais continuer! :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
FabricWhat a difference to shop bought dye boxes. Great colour and condition . Not faded . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
easy to use, clear explanationLiked the personal touch, coloring was easy, nice box, en color was what you ordered 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Love itIf only I’d found my new love sooner 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMargot - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Dark blond ashI love my colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Wirklich tollIch bin begeistert. Sowohl von dem Produkt, dem Service als auch vom Farbergebnis. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |