67 758 Comentarios de clientes verificados |
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SatisfaiteTrès bien 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Best thing since sliced breadYou know that feeling of being unsure about the color you are picking when at the store? Well you don't have to worry anymore. The team at e-salon will make sure you get the right color to compliment you! Take the guess work out of your next color. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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NeukundeDie Haarfarbe ist sehr satt und gleichmäßig geworden. Der Ton ist so wie ich ihn haben wollte, was schwierig war, da mir die Haarfarbe im Vorfeld beim Friseur versaut wurde. Erst den Ansatz gefärbt, dann die Längen mit unterschiedlichen Tönen, um ein einheitliches Ergebnis zu erzielen. Wurde von eSalon gut umgesetzt, die Farbe ist stimmig. Bin sehr zufrieden, zumal ich mit dem Ergebnis nicht gerechnet hätte. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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BottlesHi...I enjoy using this product but each time I mix it I think that I wish the cream bottle opening could easily accommodate the color bottle. The the 2 bottles being of similar but different size, you cant insert the color bottle into the cream bottle to assist in getting all of the color formula. That would be a nice convenience. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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GreyI carefully used as directed and within a week the grey is slowly resurfacing. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMartha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ReviewI like the color, but it’s fading at the roots where my gray is very fast. After two washes it is noticable. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
NulPas du tout ce que j’ai demandé 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaire - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos emails, nous vous contacterons pour remédier à la situation. |
Horrible customer serviceI canceled my plan back in october. They charged me in january and in march for 27 each. They apologized for the inconvenience but made me pay for their shipping that I didn't even order. The girl was rude talking over me saying "sorry there is nothing I can do for you" after I asked her multiple times to refund my money. Finally after raising my voice my money will be refunded in 3 days but still have to pay for the shipping. Btw the color doesn't last long and I'm about to change my banking because this is highly illegal. Disgusted. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanelle - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Made my hair orangeGreat customer service and they sent a new kit ASAP but the second one made my hair even more orange and I ended up going to a salon and paying a lot to have it somewhat fixed 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very disappointedVery messy, you have two bottles of color, one for the roots and one for the ends. Hard to rinse out, left my hair feeling sticky even after 4 rinses. Now my hair is brittle and breaking. Wouldn’t recommend this product. On the plus side it comes in a nice box. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEtta - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |