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Awesome!Custom made just for you based on what you want, easy instructions. Easy to use and great results. Fantastic Customer Service, why did I waste soooo much money on the salon for so many years?! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DéceptionJe m'attendais à avoir une belle couleur éclatante, et voir mes cheveux blancs disparaître, ça n'est pas le cas du tout, j'ai respecté toutes les étapes, resultat il reste des cheveux blancs, très déçue😫 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIsabelle V. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Loved it!!It was extrememly close to my real color and covered my gray!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Coloration blonde ajustéeMon demande ajuste coloré blonde accepte.Color très jolie. J’aime beaucoup. Par contre modification balayage n’a pas fait. Dommage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair colorThe only hair color that doesn’t leave my hair dry. Best hair color ever. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Overall goodI love the way it is personalized just for me. Not the results I wanted but I will continue working with my stylist to get where I want to be color wise. Easy to apply, but does have a strong chemical smell. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First order.Color came out great & covered my gray. Only problem I had was I thought I’d get gloves to help color my hair but there weren’t any in box. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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No grays coverageBeautiful natural colour but unfortunately zero grays coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJolanta - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Keine GrauhaardeckungBin leider nicht überzeugt . Ich bitte um Gutschrift der Bestellung vom 3.3.2020 war das 2. mal. Wieder nicht überzeugt danke Lg Pia Gutsmüthl 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPia G. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Grauhaardeckungserwartungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Did not useWhen I ordered your product I specifically asked to lighten my hair color. There was never any mention that your hair color kits do Not lighten hair. I therefore did not even try my kit so I cannot give a fair review. I do like the gold hair tint rinse. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |