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Color Set
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67 758 Comentarios de clientes verificados |
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Not satisfiedMy grey's are still showing and yes I dyed it right. The color was just all wrong. The kit is great but just not happy about the color and coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not good coverage for gray hairsUnfortunately it didn’t cover my grey hairs. They are all visible. Also the color isn’t unique in my whole hair. There are differences in some parts, especially previously colored sections appeared different color than my roots. I got disappointed :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuheyla- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
I don’t like the colorI don’t like my final color, is so dark. The attention and everything was perfect except my final color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarolina- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Didn't stick to my hairI colored my hair with this following all directions. Within 2 weeks of coloring it, my gray was showing and my ash color from my previous color was coming through!!! Today I get an email they charged my card and shipped an "autoship". No email was sent to warn there was an upcoming automated shipment or that I was going to be charged. Horrible experience. Very disappointed. I'm hoping I'll be able to get a refund without disputing with Visa 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlison - There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Gray coverageColor did not cover grey roots very well. I have better coverage from beauty 🌎 color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not to goodIt did not take to my hair, when dry was just the same as before I dyed it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfekt für michAnwendung, Service und Ergebnis sind einfach unschlagbar. Bekomme bald die zweite Lieferung und kann es kaum erwarten. Vorher sah ich das Färben als notwendiges Übel, jetzt freue ich mich darauf. Die Farbe ist die, die ich wollte, das Produkt wird durch den persönlichen Coloristen hervorragend supportet und liebevoll verpackt. Pers. Highlight ist das Zweite Paar Handschuhe- Perfekt! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Choose eSalon dont look backFabulous company, staff very helpful. Hair colour products lovely. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!The color was exactly what I wanted!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LOVE IT LOVE IT LOVE ITI color my hair often due to ALOT of grey, but I hate going to the salon just because of the time it takes. When I saw advertisement for E Salon I was not sure about it at all, biggest question was will I get the right color,can I trust them and what they say about their product. Well I watched a lot of videos and everyone had great things to say so I ordered, got it in the mail quick and when I got home yesterday it was at my house..... I love it , it was easy to use and you sent me everything I needed and Yes It was the exact color I wanted and the color they said I would get... thank you and now I want have to wait so long between colors because I can do it at home and on my own time.. Thank you so much.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |