67 758 Comentarios de clientes verificados |
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ist eine sehr schöne farbe hätte ich nicht gedachteKönnte einen Ton heller sein für mich 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Can’t believe I did it myself!Aside from a couple spots missed, the first time doing it myself was not too bad! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love loveLove the color almost my natural color but alot better so glad your sending same color 3-21-20 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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INSATISFAITELa couleur n'a pas couvert tous mes cheveux blancs : certains cheveux, notamment ceux autour du visage, ne sont pas colorés. Je souhaite annuler mon abonnement. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOTERO M - Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vous ont contacté par e-mail et se feront un plaisir de vous aider. |
No changeDidn't change the color of my hair whatsoever!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I don’t like itI don’t like the “liquid” color system.. I need to cancel upcoming shipments and is a nightmare!,,,I wasn’t aware that was an auto ship. 😡 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t do itI wanted a consultant sent a message with email a couple days on fri no reply back 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPenny - We’re very sorry to hear that you were so disappointed with your customer service experience -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart. |
Great instructions but color didn’t seem to take.Great instructions but color didn’t seem to take. My hair still looks two toned. 😔 I’m disappointed because the reviews were great, instructions were easy to follow, but didn’t get the results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlissa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wasn't what I wantedWhile the instructions given were very helpful as well as the box came very organized, I did not get the color I wanted. I was a dirty blonde with red undertones and wanted to go lighter, and Im honestly more of a brunette with some blonde and red now which is definitely not what I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKate - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I love my hair colourIt lasts well and looks natural 0 de 0 personas encontraron este comentario útil. ¿Y tú? |