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Color Set
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67 758 Comentarios de clientes verificados |
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wonderful product; not the best color matchThis product is wonderful and the detailed instructions were spot on! While the color is very pretty, it was too dark. I will have to re-do my hair to fix the original problem (color the roots). I did send a good hair photo in and complete the questionnaire. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShelley C. - Thank you for your feedback. We are so sorry to hear we haven’t met your expectations, and would like the opportunity to set things right. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
TOO DARKThis is the second time I ordered this color and I loved it the first time. It had dimension and very little red. This time when I used it, it was extremely dark, practically black with ALOT of red undertone, which is not what I wanted at all. I contacted their customer service and they said someone would be with me soon. But I haven't heard anything back. I assume this is due to COVID-19 so it is understandable as this was 3-2-20. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie L. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did Not Work!I was pretty clear with my colorist about how stubborn my grays are, but it doesn't appear that any modifications were done to my custom instructions or the custom color to make the color adhere better, or at least to lengthen the processing time to allow time for stubborn grays to go away. I followed the directions, exactly, and afterwards, as soon as I was done washing my hair, I went to the mirror to check the results, and....huge disappointment! I still have gray showing, crystal clear, at my temple areas, and those were the areas I covered first, just to give them longer before rinsing. This color mixture did nothing to get rid of my grays, therefore I do not recommend it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarlene B. - Thank you for your feedback. We're glad that you could discuss the matter with our Color Team. Thank you for your patience. |
DissapointedI did not get anything close to what I asked fot, i said my hair was dark brown with carmel to lighter highlights, and I get grey easy, and that I needed to cover grey now, they sent me just a dark brown for my roots only, that will do nothing for me. I needed to color my whole head to cover the grey, and what about my highlights, I didnt get my Argon oil, I paid %14 for it, Id like to send the box back, and cancel future orders, sorry this wont wonk for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa D. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help. |
Just perfect coloringI’ve been using these products in my busy life and they are perfect! I have Curley shoulder length hair with gray areas and it always colors it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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My hair looks amazing!The color covered my grays beautifully, it was easy to do, and it’s so healthy and shiny, even after shampooing again and again! I am so happy I found Rosaline. I love my copper and auburn locks! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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great coveragemy hair has gray and it covered it so well. I really like all the highlights 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itMy hair looks so different with the highlights. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love this productThis product is amazing. It matches my hair perfectly. It also doesn’t itch and leaves my hair smooth and silky. The kit includes everything you need to do your hair. I recommend it highly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So simple to use 😁Love this product very easy to put on, and lots of information along the way making sure you do it right. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |