67 758 Comentarios de clientes verificados |
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Coloration personnaliséecouvrante limite des racines cheveux blancs . J'aurais aimé un peu plus de brillance sur toute la chevelure 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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parfait, je suis ravie !!!!A la commande j'ai envoyé une photo prise lors de mon passage chez le coiffeur quand j'étais en vacances (j'avais adoré son coiffage) pour permettre au coloriste du site d'avoir plus d'information. Le produit est vraiment très simple d'utilisation, c'est la première fois que je faisais ma couleur moi-même (confinement oblige !) je ne supportais plus mes racines ! Je pense que je vais recommander ce produit pour le cas où cela durerait...... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ShadeWhile I'm trying to adjust to this brighter color of red; my colleagues seem to like it. I must have missed some areas so the older color looks like highlights which is pretty cool. I expected a bit browner red - it's hard to try and match a color especially since this is not my field of excellence, but I think I did okay!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color fixI had a bad experience with my first shipment and so my salon expert sent another color however it basically was same as previous 'very frustrating 'cant afford to do anymore with it currently 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy M. - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DO NOY BUY- Turned my roots orangeOrdered light blonde and applied to my roots as instructed. Was horrified to see once washed that my roots had turned bright orange, which look horrific. Ladies do not buy this, go to the salon instead! Will cost me a fortune to rectify and has undone years of good work on part of my hairdresser! Highly unimpressed and will not be recommending to anyone! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily L. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good colorColor overall was good, did not work for my gray hair tho. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTaydis L. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the grey coverage. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Why my color want color my gray hairMy color don't last. My gray hair is back after a week. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLucile W. - We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I bought this because I was told it does NOT have bad chemicalsI'm so bummed. I am breaking out like crazy. I looked for a product that would not have the PPD additives or any harsh chemicals. Madison Reed promised that I would love this product and I've done nothing but scratch my head, my neckline and its even effecting my eyes, ears, forehead--basically everywhere. The presentation of product is nice, I like the color, although I wanted dark ash brown--the blue black is tooooooooooooooo dark. I didn't even put all of the color on. Once you go black, black you cant do anything else. The color was too much and I'm breaking out like crazy. So Madison Reed lied. They are just like any other product---full of harsh chemicals that will probably give me cancer. Not right that they lied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin M. Thank you for reaching out to us here at eSalon! We are so sorry to hear that you have had a bad experience with a hair product. However it seems that you have eSalon mixed up with Madison Reed. Nonetheless, upon reviewing your profile, we see that you have already worked with one of our Customer Service to resolve your concern. Please let us know if there is anything else we can do to help! |
My color didnt come thruMy color didnt came true 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCharin R. - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I wanted and expectedThe online experience was fine (up to a point, see below). The product was beautifully packaged. My hair felt good afterward - texture, coverage was good. But the color itself wasn't the rich, vibrant red I had wanted and expected. I think if I could have talked live with a colorist it would have been better. There were color choices on my screen that were not active because I'd been pre-assigned to certain tones...this from the short survey taken prior to my color being formulated. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBev J. - We truly appreciate your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! |