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Still not good grey coverageFollowed every direction thoroughly and even left on the roots juts a tad longer and still not covering! Super disappointing as this is my 3rd time trying it now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We’re so sorry to hear that you were disappointed by the results of your color application. Our Color Experts will be in contact with you via email and will be happy to assist in this process. |
While the color covers great the first week after that the grey is back.Not only does the color not last on the grey/silver it also leaves a brassy tone to my hair that's even worse than normal store brands. I've tried it twice now and the brassiness got even worse the second time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanice - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
So much better than a SalonI love how well the color matches what I really want. The mixology at esalon is on point. I feel like I can get super quality color without having to pay the extreme price of hair salons. It is easy to use and even though I’m not perfect at applying the end result is still beautiful!!!:). Highly recommended. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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No more grayI purchased my custom color in July but didn’t use it until yesterday (12/5/2024). The products weren’t harsh, they smelled good and my hair color looks great! I was a little skeptical choosing my own color however I did pretty good. I wanted my hair a little lighter and my gray covered up. I got my hair cut in a curly pixie style and I love the results. I’ve shared with a couple of people. I’m excited to try it again but with a bolder color. I would love some highlights in my natural hair but for now I’ll see how long this color lasts! Thank you to my colorist for getting it right the first time! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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New colorThe color was perfect!!! Appreciated that you sent the ends refresher. That made a huge difference. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Farbzusammensetzung wurde geändertEsalon meinte, mir eine "schmeichelhaftere" Farbe schicken zu müssen. Das Ergebnis war katastrophal! Ich habe nun eine viel dunklere Haarfarbe, die auch noch rötlich ist. Das passt überhaupt nicht zu meinem Teint und macht ihn rosa und bleich. Ich bin total enttäuscht und frage mich, warum ich nicht gleich geschrieben habe, dass sie mir die Farbe nicht ändern sollen. Aber ich hatte darauf vertraut. Das mache ich nie wieder. Ich werde auch nicht mehr bestellen, sondern wieder zum Friseur gehen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
DREAM COLOURThe perfect colour, condition of hair is soft and healthy, and it lasts. 9 de 10 personas encontraron este comentario útil. ¿Y tú? |
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Tolle Farbe!War anfangs etwas skeptisch aber ich bin total begeistert von der Farbe. Sie ist so wie ich sie möchte und hält super! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Poor productThis product did not work at all, I already have to dye my hair again . I get better results with my Walmart product, then this expensive brands. I need to cancel immediately! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Gloria, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Best colorI love how my hair feels great and healthy even after I color with this product. I love how it is custom to me and that I can tweek it if it doesn't match my natural color exactly. 4 de 5 personas encontraron este comentario útil. ¿Y tú? |